by Ludek » Fri Jan 31, 2020 9:46 am
Hi, I have just tested this on Windows 10 (Version 10.0.16299 Build 16299) and found that:
- I need to add a password at first to be able to add a PIN, Win10 does not allow me to add a PIN without adding my account password at first! I supppose the same goes for you?
- Upon clicking the [Install service...] in MM5 > Option > Media Sharing and entering my account's password the service was successfully installed (and started once I closed MM5)
Not sure why this not worked for you, are you sure that it was MM5 that entered the wrong pass to the MediaMonkey5Service ?
Couldn't it be your typo while entering the password in MM5 Options?
Could you please try to:
- click [Uninstall service]
- click [Install service]
- enter the correct account password again (not the PIN!)
- close MM5
- go to services and check that there is only once entry for "MediaMonkey" service, double-click it and verify that Service name is "MediaMonkey5Service", Display Name: "MediaMonkey", Startup type: "Automatic", on the [Log on] tab is your account name and the password entered and service can be started/stopped without issues ?
Hi, I have just tested this on Windows 10 (Version 10.0.16299 Build 16299) and found that:
- I need to add a password at first to be able to add a PIN, Win10 does not allow me to add a PIN without adding my account password at first! I supppose the same goes for you?
- Upon clicking the [Install service...] in MM5 > Option > Media Sharing and entering my account's password the service was successfully installed (and started once I closed MM5)
Not sure why this not worked for you, are you sure that it was MM5 that entered the wrong pass to the MediaMonkey5Service ?
Couldn't it be your typo while entering the password in MM5 Options?
Could you please try to:
- click [Uninstall service]
- click [Install service]
- enter the correct account password again (not the PIN!)
- close MM5
- go to services and check that there is only once entry for "MediaMonkey" service, double-click it and verify that Service name is "MediaMonkey5Service", Display Name: "MediaMonkey", Startup type: "Automatic", on the [Log on] tab is your account name and the password entered and service can be started/stopped without issues ?