Error message when I try to do anything [#18956]

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Expand view Topic review: Error message when I try to do anything [#18956]

Re: Error message when I try to do anything [#18956]

by Peke » Tue Apr 05, 2022 7:34 pm

should be working ok in 2612+ builds

Re: Error message when I try to do anything

by MiPi » Fri Apr 01, 2022 7:27 am

I have reproduced problem with double-clicking and crash, tracked as: https://www.ventismedia.com/mantis/view.php?id=18956

Re: Error message when I try to do anything

by Rob_S » Mon Mar 28, 2022 11:10 pm

Nobody asked about what version of windows you are running? We tend to assume everyone has Windows 10 these days, but not necessarily so.

Autotag relies on making the song file editable, so that could be a permissions issue? Can you edit tags manually, ie F2 to change the title of a track?

You also mention double-click, which by default just plays the track, unless you have changed that setting to edit it. Are you able to play these tracks??

One of the images talks about reading date of undefined, which makes me thing the track is not accessible where the database thinks it is. Maybe a re-scan??

Re: Error message when I try to do anything

by Barry4679 » Mon Mar 28, 2022 9:59 pm

Rob_S wrote: Mon Mar 28, 2022 11:25 am The above file in my 2611 install is located in programfiles(x86)/mediamonkey/scripts/MusicBrainz/helpers dated same as all the other files same as current installation.
Thanks Rob. Ignore what i said.

The error message said:
TypeError: Cannot set property ’editable' of undefined at window.Control.wikiEl.controlClass.startEdit (file:///helpers/music6rainz.js:
I was looking in folder Program Files (x86)\MediaMonkey 5\helpers
I do have that musicbrainz.js script.
Rob_S wrote: Mon Mar 28, 2022 11:25 am You could try uninstalling, restart computer, then clean out the Mediamonkey folder in program files to make sure no mismatched files left in there, and then re-install latest version directly.
My guess is that is not going to help.

I think that if the problem is reproducible, it may require what Peke suggested.
Peke wrote: Sat Mar 26, 2022 3:39 pm Hi,
Hmmm. interesting. I hoped that it is just settings.

In order to get to bottom of this please create compressed debug log using latest Debug version and description from https://www.mediamonkey.com/forum/viewt ... 30&t=86643

Once you create debug log you can attach it to Support ticked at https://www.mediamonkey.com/support

Re: Error message when I try to do anything

by Rob_S » Mon Mar 28, 2022 11:25 am

The above file in my 2611 install is located in programfiles(x86)/mediamonkey/scripts/MusicBrainz/helpers dated same as all the other files same as current installation.

You could try uninstalling, restart computer, then clean out the Mediamonkey folder in program files to make sure no mismatched files left in there, and then re-install latest version directly.

All your config files and music database should be stored in appdata folder, so in theory nothing should be lost by doing this.

Re: Error message when I try to do anything

by pkara » Mon Mar 28, 2022 10:45 am

I don't have any addon apart from the stock ones. I am running the latest version.

Re: Error message when I try to do anything

by Barry4679 » Mon Mar 28, 2022 3:31 am

pkara wrote: Fri Mar 25, 2022 3:19 am For some reason whenever I try to do anything like use auto-tag, even just double-clicking, I get an error message.
The error is in a script file in the MM5 helpers directory. The file name is named musicBrainz.js

I don't have that file. ... ie. iit does not seem to a file that is part of the standard MM5 installation.
Do you know where you got it from? Have you installed any MM5 addon?
If so, maybe the author could help you.

What version of MM5 are you running (see Help>About). I am running version 5.0.3.2611.

Re: Error message when I try to do anything

by Peke » Sat Mar 26, 2022 3:39 pm

Hi,
Hmmm. interesting. I hoped that it is just settings.

In order to get to bottom of this please create compressed debug log using latest Debug version and description from https://www.mediamonkey.com/forum/viewt ... 30&t=86643

Once you create debug log you can attach it to Support ticked at https://www.mediamonkey.com/support

Re: Error message when I try to do anything

by pkara » Sat Mar 26, 2022 11:08 am

Hi,
Just tried it, still happens.

Re: Error message when I try to do anything

by Peke » Sat Mar 26, 2022 8:41 am

Hi,
Now Images are there. Interesting errors, almost like something interupts Chromium renderer in MM.

Can you try Installing latest MM as Portable from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d to for example "C:\MMtest" and see if you observe same issue.

HINT: Skip first time start wizard as it is not needed for testing and also you can use your existing MM5.DB to Portable folder https://www.mediamonkey.com/support/kno ... ini-files/ so that you can test on real enviroment.

Re: Error message when I try to do anything

by pkara » Sat Mar 26, 2022 4:07 am

Here are the images again
https://ibb.co/3ryqYVb
https://ibb.co/Qjh8sYt
https://ibb.co/nzztmyt
I am using the latest version

Re: Error message when I try to do anything

by Lowlander » Fri Mar 25, 2022 3:31 pm

Which version (Help > About) are you using?

Re: Error message when I try to do anything

by Peke » Fri Mar 25, 2022 6:31 am

Hi,
I can't see your image. Can you repost it using different IMG provider like https://imgbb.com/ ?

Error message when I try to do anything [#18956]

by pkara » Fri Mar 25, 2022 3:19 am

For some reason whenever I try to do anything like use auto-tag, even just double-clicking, I get an error message.
Image
I have no idea why it's happening. I try uninstalling and reinstalling, but I still keep getting the same messages.

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