MM fails to respond to media buttons merely 10 minutes after pausing [#19708]

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Expand view Topic review: MM fails to respond to media buttons merely 10 minutes after pausing [#19708]

Re: MM fails to respond to media buttons merely 10 minutes after pausing [#19708]

by rusty » Wed Mar 22, 2023 8:57 pm

fyi, further improvements were made in build 1073 which is now available.

-Rusty

Re: MM fails to respond to media buttons merely 10 minutes after pausing [#19708]

by rusty » Wed Mar 08, 2023 10:03 am

We've made some additional improvements to this functionality in build 1071. We released the beta build last week so I expect that it should become approved within the next day or two.

Please let us know if it does the trick. Thanks!

-Rusty

EDIT: Beta build 1071 is live!

Re: MM fails to respond to media buttons merely 10 minutes after pausing [#19708]

by CountZeroOr » Mon Mar 06, 2023 10:29 am

I think I might be running into this issue. This morning was listening to some podcasts in the Android app, and when I later switched to Apple Music to listen to some music. When I switched back to podcasts, the Bluetooth remote would successfully pause the audio from the podcast, but when I hit play again, it would start Apple Music playing.

Android version: 13
Build: 1070

EDIT: If I force stop the other player, that will fix the issue.

Re: MM fails to respond to media buttons merely 10 minutes after pausing [#19708]

by rusty » Tue Jan 24, 2023 9:34 pm

This is fixed in beta build 1063 which should become available shortly on the Play store.

Can you confirm that it fixes the problem for you? (I'm especially interested re. whether it works well in different vehicles / Android Auto implementations).

Thanks!

-Rusty

Re: [Bug] MM fails to respond to media buttons merely 10 minutes after pausing

by malkierian » Tue Jan 10, 2023 1:46 pm

rusty wrote: Tue Jan 10, 2023 1:02 pm Thanks for all the info. I've been able to replicate the bug. Tracking at:
https://www.ventismedia.com/mantis/view.php?id=19708

-Rusty
Awesome, glad it was replicatable.
rusty wrote: Tue Jan 10, 2023 11:14 am Disabling battery optimization can be done by tap-holding on an app, clicking the 'i' (information) button > Battery and setting it to 'unrestricted'.

-Rusty
Yeah, that was one of the first things I changed in debugging this.

Re: [Bug] MM fails to respond to media buttons merely 10 minutes after pausing

by rusty » Tue Jan 10, 2023 1:02 pm

Thanks for all the info. I've been able to replicate the bug. Tracking at:
https://www.ventismedia.com/mantis/view.php?id=19708

-Rusty

Re: [Bug] MM fails to respond to media buttons merely 10 minutes after pausing

by rusty » Tue Jan 10, 2023 11:14 am

Disabling battery optimization can be done by tap-holding on an app, clicking the 'i' (information) button > Battery and setting it to 'unrestricted'.

-Rusty

Re: [Bug] MM fails to respond to media buttons merely 10 minutes after pausing

by malkierian » Mon Jan 09, 2023 6:38 pm

How do I check that, Peke? I'm not sure where in settings to find that info. But that being said, it was working fine before a beta update about 1-1.5 weeks ago, and my podcast app responds exactly as I would expect it to despite dismissing the bubble in the notification area, and I don't remember giving it any special permissions. And yes, I already said that I had it set to always display before the latest rounds of testing it.

Re: [Bug] MM fails to respond to media buttons merely 10 minutes after pausing

by Lowlander » Mon Jan 09, 2023 5:29 pm

Settings > Playback has Always respond to remote buttons enabled? If not, try re-enabling it.

If notification disappears, despite being set to show always it may indicate that Android is killing MMA to conserve battery (despite setting it not to).

Re: [Bug] MM fails to respond to media buttons merely 10 minutes after pausing

by Peke » Mon Jan 09, 2023 5:29 pm

Hi,
Check if your device power management killed MMA task. Samsung devices are notorious to do that.

Re: [Bug] MM fails to respond to media buttons merely 10 minutes after pausing

by malkierian » Mon Jan 09, 2023 5:21 pm

Actually, I just realized, I had it set to always show, and it still went away after a couple of minutes of being paused.

Re: [Bug] MM fails to respond to media buttons merely 10 minutes after pausing

by Lowlander » Mon Jan 09, 2023 5:03 pm

But, it works as long as the notification IS shown?

Re: [Bug] MM fails to respond to media buttons merely 10 minutes after pausing

by malkierian » Mon Jan 09, 2023 2:42 pm

I had not, but it still doesn't work. I went into Android settings to confirm it's unrestricted for background use. Manually dismiss the notification bar and it stops responding period, even with MM still open on the screen. I dismissed the notification bar by bringing up notifications while in MM and it still doesn't respond after dismissal.

Re: [Bug] MM fails to respond to media buttons merely 10 minutes after pausing

by Lowlander » Mon Jan 09, 2023 2:23 pm

But it keeps working as long as the MMA notification is shown?

Did you disable battery optimization under Settings > General in MMA? Nowadays many devices are very aggressive in closing applications to preserve battery.

Re: [Bug] MM fails to respond to media buttons merely 10 minutes after pausing

by malkierian » Mon Jan 09, 2023 1:45 pm

No, but the notifications bar didn't have to be there in the past for it to still respond to media buttons after a prolonged period of time. Even after enabling that, if I dismiss it from the notifications after pausing it immediately doesn't respond, but before I could have dismissed it manually and pressed the play button on my headset hours later and it would start up again, as long as it was the last media app used.

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