Alarms cause music to stop - Version 2.0.0.1068 [#19683]

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Expand view Topic review: Alarms cause music to stop - Version 2.0.0.1068 [#19683]

Re: Alarms cause music to stop - Version 2.0.0.1068 [#19683]

by rusty » Tue May 30, 2023 4:32 pm

The other possibility is that the alarm app is STOPing playback. Are you using the standard clock app?

I've tested this on Android 9, 11, 12, and 13 (2 pixels and 2 samsung devices) and can't replicate. In each case, I:
1 initiate playback over bluetooth
2 set a timer for 1 minute (using the default clock app)
-->the system timer goes off and pauses MMA playback
3 Tap 'Stop' or 'Dismiss' (depends on Samsung vs Pixel) on the phone to end the Alarm
-->MMA playback resumes

EDIT: note that when using certain devices over bluetooth on Android 13 I've periodically observed playback stopping on MediaMonkey and other apps as well. There are numerous reports of this issue online and I suspect that's whats happening.

-Rusty

Re: Alarms cause music to stop - Version 2.0.0.1068 [#19683]

by martin.bohac » Mon May 29, 2023 8:50 am

It looks like 'Stop' action was triggered from the BT device while the playback was temporarily suspended due to an alarm.

Are you using the "Stop" button on your BT device to stop the alarm?

Re: Alarms cause music to stop - Version 2.0.0.1068 [#19683]

by rusty » Mon May 29, 2023 8:18 am

Stonefree, is this still occurring for you on recent builds (e.g. 1084 or 1086)?

Thanks!

-Rusty

Re: Alarms cause music to stop - Version 2.0.0.1068 [#19683]

by stonefree » Wed Apr 05, 2023 11:12 am

My Bluetooth device is a BOOM3, its pretty dumb so I'm not sure why that would be happening.

Its stopped about 3 times today, Log ID: 4ZLD3VQVLS

Re: Alarms cause music to stop - Version 2.0.0.1068 [#19683]

by Peke » Sat Apr 01, 2023 4:06 am

Hi,
BT = BlueTooth device (headphones, Speakers, Car Head unit, ...)

I have seen that when I answer Call on My car head unit often playback do not continue, no matter if I use MMA or any other player.

Re: Alarms cause music to stop - Version 2.0.0.1068 [#19683]

by stonefree » Fri Mar 31, 2023 11:04 am

martin.bohac wrote: Mon Mar 20, 2023 11:56 am According to log 16BPFKU2B6, it looks like the stop action was received from your BT device. Are you able to replicate it without BT device?
Unfortunately, V6915KB2TI has not been delivered, if you are able to replicate it with the latest build, please send new the log.
What exactly is a BT Device? No idea what that is

Re: Alarms cause music to stop - Version 2.0.0.1068 [#19683]

by stonefree » Fri Mar 31, 2023 11:03 am

Grgh, I really need to catch up on this thread before deciding not to send a follow up log when the timer stops the music, there was one this morning, but I stopped myself from sending another log.

Sending a log now, hoping it goes back far enough, it was about 09:30 UTC today : P5KHM14D24

Re: Alarms cause music to stop - Version 2.0.0.1068 [#19683]

by martin.bohac » Mon Mar 20, 2023 11:56 am

According to log 16BPFKU2B6, it looks like the stop action was received from your BT device. Are you able to replicate it without BT device?
Unfortunately, V6915KB2TI has not been delivered, if you are able to replicate it with the latest build, please send new the log.

Re: Alarms cause music to stop - Version 2.0.0.1068 [#19683]

by stonefree » Tue Mar 07, 2023 6:17 am

Here's another one

[V6915KB2TI]Alarm paused music

Re: Alarms cause music to stop - Version 2.0.0.1068

by rusty » Fri Mar 03, 2023 4:27 pm

Thanks! We found the log file (16BPFKU2B6).

Tracking at: https://www.ventismedia.com/mantis/view.php?id=19863

-Rusty

Re: Alarms cause music to stop - Version 2.0.0.1068

by stonefree » Fri Mar 03, 2023 1:08 pm

Sorry totally forgot to activate the email setting of the crash logs. The title to the log is set appropriately and it should be within 5 to 10 minutes of my reply.

I now notice that you can actually read the Log ID without emailing, sorry forgot to do that. The log should come from a UK IP, and be around 10:40 GMT today

Re: Alarms cause music to stop - Version 2.0.0.1068

by Lowlander » Fri Mar 03, 2023 11:05 am

What's the logID for the log you send?

Re: Alarms cause music to stop - Version 2.0.0.1068

by stonefree » Fri Mar 03, 2023 5:40 am

Happened about 3 minutes ago, sent a log, it took me a while to find this thread otherwise would have sent it immediately.

Re: Alarms cause music to stop - Version 2.0.0.1068

by Lowlander » Tue Feb 21, 2023 11:08 am

Right after it happens send a log from Settings > Help in MMA.

[EDIT: make sure to post the log ID in this thread]

Re: Alarms cause music to stop - Version 2.0.0.1068

by stonefree » Tue Feb 21, 2023 5:02 am

rusty wrote: Fri Feb 17, 2023 10:15 am Any other hints about how to replicate? Could you share a log ID when this occurs?
Its very intermittent, how do I create the log and find this 'log ID' so that I can update you?

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