Hi,
Great, thank you for the patience and all provided details, we unfortunately do not have PC that exhibits such issues, but we hope we will gather enough feedback to figure out what is missing in order to fix it.

i appreciate your reply. But i'm using the up to date modified drivers and made no difference. I have used chromium build 109 as well, without any crashes. Ran Media monkey 5.0.4 and lower without one issue. Anyway i attached log file to the ticket as requested

Hi,
Not for now, dev will answer in Ticket if anything more is needed.

EDIT: Just to explain some facts your [url=https://ark.intel.com/content/www/us/en/ark/products/65703/intel-core-i53470t-processor-3m-cache-up-to-3-60-ghz.html ]Intel(R) Core(TM) i5-3470T CPU[/url] and [url=https://en.wikipedia.org/wiki/Radeon_HD_7000_series] Which include Intel® HD Graphics 2500 IGP alongside AMD Radeon HD 78xxM Series Mobile IGP[/url] (Integrated Graphics Processor) is 10 years old and by both ATi, Microsoft and Chromium (MM based UI on it) is outdated and crashes can happen when more quality renderer and feature is needed that your GPU do not support. Personally with such 10+ years old PCs (that can usually work normally and fast) I had success stories using [url=https://sourceforge.net/projects/amernimezone/files/Release%20Legacy%20GCN%20%28Pre-Polaris%29/]Custom ATi legacy drivers from Amernime Zone[/url], but be careful as they are non AMD drivers and may not work. Also you are running Microsoft Windows 11 Professional 64-bit on unsupported hardware (I know it can be installed with hacks and tweaks) which appear work normally (Even faster than on some 7 years younger PCs) you can expect issues. I also noticed few things eg. you have 12GB of RAM (8+4) that most likely runs in Single mode which can slowdown PC for 10-30% too.

I meant to say that it will be very hard to fetch exact cause of crashing, especially as it is in Chromium engine that we did not made :(

I have tried that already. I opened a ticket when it started and provide all the logs etc.

Ticket 5840

Hi,
Can you try to start NO GPU BAT file from MM install folder?

If that do not help can you please open support ticket so that we can do more direct approach to issue?

I guess this issue will not be fixed.

Hi yes I doubled check. Its all in the Ticket #5840.

Gives the following

[00000033 10.88619709 [10128] MM5 [5380](B) Crash in chromium message loop: Access violation at address 66137EB3 in module 'libcef.dll'. Read of address 00000010]

[quote=Crocodile73 post_id=510202 time=1685095623 user_id=122986]
That is the new build, I tried. Installed as a normal install and then as a portable. Still shows the same error.
[/quote]

Are you sure that you installed 2806 : https://www.mediamonkey.com/beta/MediaMonkey_5.1.0.2806_Debug.exe
?

If yes, then please submit crash log and write the log ID here, thanks!

So are you saying this error should still be happening in latest build??

I thought it had been corrected in 2806...

Hi,
Due the security and privacy issues every MM 5.1 uses Chromium 109 while latest MM 5.0.4 uses Chromium 98. That is why you get error in this new build.

That is the new build, I tried. Installed as a normal install and then as a portable. Still shows the same error.

Hi,
Latest version is out and it should start normally. Try Clean Portable install in new folder.

[quote=Crocodile73 post_id=510178 time=1685033529 user_id=122986]
Looks like I will stay on 5.4 going forward. Still saying the same about a crash in chromium.
[/quote]Yes, because crash is happening in libcef.dll which loads MM GUI and is rendered by chromium.

Looks like I will stay on 5.4 going forward. Still saying the same about a crash in chromium.

Thanks for reporting, will be fixed as https://www.ventismedia.com/mantis/view.php?id=20048
The key to replicate is to switch to Touch mode

I have never needed to delve into modified drivers. I used to decades ago. But my knowledge on which to try is limited. Never had any issue running Windows 11. Seems strange to an old guy like me, graphics drivers should impact on listening to music.

ok so I ran and followed all the steps to install modified 23.4.2. Made no difference to mediamonkey issue.