i'm getting this error message

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Re: i'm getting this error message

by Peke » Fri Jun 02, 2023 3:22 pm

Hi,
If you still have that renamed persistent.json, can you ZIP it and s\attach to support ticket so that we can try to replicate crash?

Re: i'm getting this error message

by crawdad63 » Fri Jun 02, 2023 6:44 am

That seemed to work. I've never been happier to see the Candy Corn Vomit skin. Thanks.

Re: i'm getting this error message

by Lowlander » Thu Jun 01, 2023 8:49 pm

Close MediaMonkey, rename persistent.json to persistent.json.old and then start MMW.

Re: i'm getting this error message

by crawdad63 » Thu Jun 01, 2023 7:06 pm

is that a file? if so where and what should I name it to,

Re: i'm getting this error message

by Peke » Thu Jun 01, 2023 4:22 pm

Hi,
Try to rename persistent.json (it will reset UI) and see if problem is still present.

Also try latest MM 5.1 Portable http://www.mediamonkey.com/forum/viewto ... 86639&sd=d maybe there was a bug we already fixed.

Re: i'm getting this error message

by crawdad63 » Thu Jun 01, 2023 1:18 pm

Image

I think you're missing the point. I get that long error message when I try to do various things. If I go to restart it brings up a background process. The last time @Peke worked on the app for me it was because this Shades of Gray skin was buggy.

Re: i'm getting this error message

by Lowlander » Thu Jun 01, 2023 9:31 am

is the problem when MediaMonkey Service is running or if you're trying to close MediaMonkey with a background process running? Also which Build (Help > About) of MediaMonkey on which version of Windows?

Re: i'm getting this error message

by crawdad63 » Thu Jun 01, 2023 8:47 am

So when can we get this fixed?

Re: i'm getting this error message

by crawdad63 » Tue May 30, 2023 7:09 pm

it is apparently running in background process, when I turn that off it stops,

Re: i'm getting this error message

by crawdad63 » Tue May 30, 2023 6:42 pm

if it was it wasn't showing anywhere, the music is still playing even though MM isnt showing as running.

Re: i'm getting this error message

by Lowlander » Tue May 30, 2023 9:56 am

When do you get this and on which Build (Help > About)?

The underlying port message indicates that MediaMonkey was already/still running when you launched it again.

i'm getting this error message

by crawdad63 » Tue May 30, 2023 7:30 am

Image

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