Syncing music to a new (android) phone for the first time

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Re: Syncing music to a new (android) phone for the first time

by MusicKing » Mon Sep 09, 2024 5:07 pm

Lowlander wrote: ↑Mon Sep 09, 2024 5:05 pm If direct wi-fi Sync still fails, we still would like a debug log. Please create it for regular wi-fi Sync without VPN involved.

You can insert images via a third party.

Again, I deleted them by accident, outside of MM. That was my own fault

Re: Syncing music to a new (android) phone for the first time

by Lowlander » Mon Sep 09, 2024 5:05 pm

If direct wi-fi Sync still fails, we still would like a debug log. Please create it for regular wi-fi Sync without VPN involved.

You can insert images via a third party.

Re: Syncing music to a new (android) phone for the first time

by MusicKing » Mon Sep 09, 2024 5:04 pm

It would be SO MUCH more easy if forum users could just upload pics here, straight in the comments themselves. Maybe then you wouldn't have HUNDREDS OF THOUSANDS of posts and problems could be understood and solved much quicker and with less frustration! Come on devs, it's 2024, not 1998.

Re: Syncing music to a new (android) phone for the first time

by MusicKing » Mon Sep 09, 2024 5:00 pm

Lowlander wrote: ↑Mon Sep 09, 2024 4:55 pm Oh, you're using a VPN, that's an important missing detail. VPN's can be restrictive in what they allow through: https://www.mediamonkey.com/support/kno ... e-network/ So, some VPN's will require configuration for this to work.

Does wi-fi Sync work fine when the device is on the local network, not connected to a VPN?

No, disabling VPN doesn't help either

You can have Sync copy from device to PC.

I DON'T want files to be removed from my PC. I deleted them by accident, outside of MM. MM has nothing to do with this. But help with this problem would still be helpfull, since the songs ARE still on my phone though

Re: Syncing music to a new (android) phone for the first time

by Lowlander » Mon Sep 09, 2024 4:55 pm

Oh, you're using a VPN, that's an important missing detail. VPN's can be restrictive in what they allow through: https://www.mediamonkey.com/support/kno ... e-network/ So, some VPN's will require configuration for this to work.
Does wi-fi Sync work fine when the device is on the local network, not connected to a VPN?

You can have Sync copy from device to PC.

Re: Syncing music to a new (android) phone for the first time

by MusicKing » Mon Sep 09, 2024 4:43 pm

1) Is it also that MM hates VPN (ExpressVPN)? When MMW syncs with MMA for the first time? I have the feeling that MM doesn't like VPN at all when syncing, please be honest with us devs.

2) I've accidentally deleted a lot of songs of the PC, but they are still present on MMA, on the phone. Is there anyway I can sync those songs back to the PC?

3) When granting acces to Movies, Music, Pictures, Playlists for folders to be used in MMA, it only allows the folders to be in the phone's internal main folder (Samsung S24, Android 14), or else it would not be accepted ("Path 'Device memory/MediaMonkey' was not requested. Please....") I wanted to make a new folder, called MediaMonkey and create the MMA folders there, but that wouldn't be accepted, because that was not the main folder anymore? Any fixes for that as well?

Re: Syncing music to a new (android) phone for the first time

by MusicKing » Mon Sep 09, 2024 4:17 pm

Lowlander wrote: ↑Mon Sep 09, 2024 10:01 am Please capture the Sync failures in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this is happening.
1) The errors are showing on my phone, not the PC.
2) You are the only ones who still work with that ancient DebugView. I have a VERY STRONG feeling that you guys are discouraging users this way in asking you guys for help.

I've got plenty of screenshots and my backup file of the phone settings if you want though......

Re: Syncing music to a new (android) phone for the first time

by Lowlander » Mon Sep 09, 2024 10:01 am

Please capture the Sync failures in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

This will help a developer analyze why this is happening.

Re: Syncing music to a new (android) phone for the first time

by MusicKing » Mon Sep 09, 2024 5:23 am

MusicKing wrote: ↑Fri Sep 06, 2024 4:49 pm
Lowlander wrote: ↑Fri Sep 06, 2024 4:33 pm You're using an old beta of MediaMonkey 2024. Can you please start with updating to the latest MediaMonkey 2024 release.

Why couldn't the previous MMW just 'update' to a newer version instead of you now telling me I have to install a complete new version?

Does wi-fi Sync continue to fail?

Just started again, but stopped soon after with the same errors
Still could use some help with this problem.....

Re: Syncing music to a new (android) phone for the first time

by MusicKing » Fri Sep 06, 2024 4:50 pm

MusicKing wrote: ↑Fri Sep 06, 2024 4:07 pm How about you devs make an easy tutorial/wizard/step-by-step-guide for new phones/users on how to make MMW and MMA work PROPERLY together? That would make life so much easier.

It is that there is no other good alternative for MM at the moment, because setting it up error-less is SUCH A DAMN CHORE and makes me so god damn furious each time! Just look at your index and the amount of posts there, that should tell you enough!
And please consider this guys, this has been an annoying issue for so many years now.......

Re: Syncing music to a new (android) phone for the first time

by MusicKing » Fri Sep 06, 2024 4:49 pm

Lowlander wrote: ↑Fri Sep 06, 2024 4:33 pm You're using an old beta of MediaMonkey 2024. Can you please start with updating to the latest MediaMonkey 2024 release.

Why couldn't the previous MMW just 'update' to a newer version instead of you now telling me I have to install a complete new version?

Does wi-fi Sync continue to fail?

Just started again, but stopped soon after with the same errors

Re: Syncing music to a new (android) phone for the first time

by Lowlander » Fri Sep 06, 2024 4:33 pm

You're using an old beta of MediaMonkey 2024. Can you please start with updating to the latest MediaMonkey 2024 release.

Does wi-fi Sync continue to fail?

Re: Syncing music to a new (android) phone for the first time

by MusicKing » Fri Sep 06, 2024 4:31 pm

Lowlander wrote: ↑Fri Sep 06, 2024 4:25 pm We'd like to know the MediaMonkey for Windows version.

Please describe the issue with wi-fi Sync. We don't understand why SD card sync is being discussed if this isn't available in the first place.

Because on my previous phone, the Samsung S10E, it had an SD card. And even though I ordered MM to put everying in a single MM folder on that SD card, MM STILL decided to put it's folders everywhere on the main SD folder!
2024.0.0.3018. And the Wifi error message:

Completed with errors. Failed to convert (3159 tracks) <-- That's nearly all my songs

Re: Syncing music to a new (android) phone for the first time

by Lowlander » Fri Sep 06, 2024 4:25 pm

We'd like to know the MediaMonkey for Windows version.

Please describe the issue with wi-fi Sync. We don't understand why SD card sync is being discussed if this isn't available in the first place.

Re: Syncing music to a new (android) phone for the first time

by MusicKing » Fri Sep 06, 2024 4:07 pm

How about you devs make an easy tutorial/wizard/step-by-step-guide for new phones/users on how to make MMW and MMA work PROPERLY together? That would make life so much easier.

It is that there is no other good alternative for MM at the moment, because setting it up error-less is SUCH A DAMN CHORE and makes me so god damn furious each time! Just look at your index and the amount of posts there, that should tell you enough!

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