music pauses when screen goes off [#21255]

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Expand view Topic review: music pauses when screen goes off [#21255]

Re: music pauses when screen goes off [#21255]

by CrashMonkey » Fri Oct 11, 2024 5:41 am

How to see why computer rebooted:
Follow the steps in this article.
https://www.tenforums.com/tutorials/783 ... ndows.html

Re: music pauses when screen goes off [#21255]

by railfan-eric » Fri Oct 11, 2024 12:24 am

don't know about media monkey but my computer rebooted on it's own . now the problem with YT Music is fine and the music stayed playing when the screen was off. i haven't tried media monkey yet. I checked for updates manually the other day and there was nothing. it must have gotten an update later and rebooted.

Re: music pauses when screen goes off [#21255]

by railfan-eric » Fri Oct 11, 2024 12:20 am

Peke wrote: Thu Oct 10, 2024 3:55 am Hi,
You have not followed steps from https://www.mediamonkey.com/forum/viewtopic.php?t=86643 to create ticket and supply DBGView log file. AF9B0000 is just log id for manual sending MM app state, not actual log with behavior. Please follow steps from above link.
that's how i did it for someone else in the forum awhile back. I am overwhelmed by all the reading on that page. I have been having chronic migraines almost everyday for several weeks. I don't feel so well to try to figure out all those steps. i'm a 1,2,3 step kind of person . with ADHD no less.

Re: music pauses when screen goes off [#21255]

by Peke » Thu Oct 10, 2024 3:55 am

Hi,
You have not followed steps from https://www.mediamonkey.com/forum/viewtopic.php?t=86643 to create ticket and supply DBGView log file. AF9B0000 is just log id for manual sending MM app state, not actual log with behavior. Please follow steps from above link.

Re: music pauses when screen goes off

by railfan-eric » Wed Oct 09, 2024 10:10 pm

Peke wrote: Tue Oct 08, 2024 10:57 am Hi,
I am unable to replicate for now, but will keep trying.

Can you please follow steps from https://www.mediamonkey.com/forum/viewtopic.php?t=86643 and supply us a debug lig while we are trying to replicate issue in our environment.
I sent a log and this is the number it copied to paste. AF9B0000
let me know if that's what you needed or need something else.

Re: music pauses when screen goes off

by Peke » Wed Oct 09, 2024 2:28 am

Hi,
I manage to replicate on one of my PCs

Added as https://www.ventismedia.com/mantis/view.php?id=21255

Re: music pauses when screen goes off

by CrashMonkey » Tue Oct 08, 2024 12:45 pm

Well thats how sleep mode works, when no user activity is detected(mouse, touch or keyboard input), it goes in low powermode.
Video players usually send a signal (user32.dll SetThreadExecutionState) to keep the pc from going to sleep while playing, and exit the state when you stop watching. That way you can watch a movie for 2 hours and pc is not going to sleep. Don't know if MediaMonkey does that. I don't use sleep of hibernation mode on my pc, so don't know what default behaivor is.

Please try if this helps:
1) Go to the control panel and click Power Options.
2) Then click Change when the computer sleeps.
3) Click advanced power settings.
4) Click the plus + on Multimedia settings.
5) Click the plus + on When sharing media and make sure to choose Prevent idling to sleep under setting.
6) Click apply and then click okay.

If still does not work. Open start menu, type cmd.exe right click item open as administrator
copy and paste line below and press enter:
powercfg /QH >"%UserProfile%\Desktop\PowerPlanSettings.txt"

On your desktop is a file created with all your power settings, please copy paste the text here, so we can see how your pc is setup exactly for sleep/power settings.

Re: music pauses when screen goes off

by Peke » Tue Oct 08, 2024 10:57 am

Hi,
I am unable to replicate for now, but will keep trying.

Can you please follow steps from https://www.mediamonkey.com/forum/viewtopic.php?t=86643 and supply us a debug lig while we are trying to replicate issue in our environment.

music pauses when screen goes off [#21255]

by railfan-eric » Mon Oct 07, 2024 7:59 pm

Ok this is really annoying. I don't think my Windows 11 computer updated. but something changed and i can't find it in the settings anywhere on the computer. but yesterday i noticed when the screen goes off the Youtube music app through Chrome Browser stops playing when the screen goes off even though i'm listening on my earbuds around the house and poof my music is gone. so today i put it on media monkey and the screen went off and poof the music paused. as soon as i touch the mouse the screen comes back on and the music starts playing. but i wanted the bird sounds and nature playlist to play while i was gone for my pet birds to listen to and when i came home it wasn't playing till i touched my mouse. so annoying. now i can't even play something for the birds while i'm gone.

Please tell me there's a fix for this.

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