MMA Keeps Crashing [#21696]

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Expand view Topic review: MMA Keeps Crashing [#21696]

Re: MMA Keeps Crashing [#21696]

by rusty » Mon Aug 04, 2025 8:45 am

OK--thanks for the update!

If it occurs again please submit a log. We're hoping to officially release 2.1 soon.

-Rusty

Re: MMA Keeps Crashing [#21696]

by bdbtbb » Mon Aug 04, 2025 8:39 am

The app just started working again shortly after I made that post, so whatever caused the app to stop, perhaps it was not the app itself.

Re: MMA Keeps Crashing [#21696]

by rusty » Mon Aug 04, 2025 8:37 am

Hi,

Can you submit a debug log (in the MMA menu, tap Help > Send logs) and share the log ID here?

We're unable to replicate this and the log will help us understand why it's happening in your environment.

Thanks!

-Rusty

Re: MMA Keeps Crashing [#21696]

by bdbtbb » Sun Aug 03, 2025 4:33 am

I have the latest 1264 build of MMA and playback keeps stopping for any tracks played within a few seconds.

Re: MMA Keeps Crashing [#21696]

by rusty » Fri Aug 01, 2025 2:07 pm

fyi, this issue is resolved in the latest beta 2.1.0.1264 which is currently rolling out.

-Rusty

Re: MMA Keeps Crashing

by rusty » Mon Jul 21, 2025 2:50 pm

If you're experiencing issues with the MMA beta build, just stop being a beta tester. Then when you re-install, it'll install the official release instead of the Beta.

i.e. no need to install a possibly untrusted apk.

-Rusty

Re: MMA Keeps Crashing

by Drchop » Tue Jul 15, 2025 6:54 am

What's an 'APK for side loading' mean? Think this probably means sites that have older versions of MM that I can download?

I'm using version 2.1.0.1261. What version would you recommend going back to or is this just trial and error? A .....1260 maybe?

Re: MMA Keeps Crashing

by iltaja » Tue Jul 15, 2025 5:33 am

Sounds frustrating! Since you’ve reinstalled and cleared data already, try this:

Clear app cache (Settings > Apps > MMA > Storage)

Check for battery optimization or background restrictions on MMA

Try disabling hardware acceleration if the app has that option

If it keeps crashing, consider reporting logs via the app’s support feature

Re: MMA Keeps Crashing

by Peke » Mon Jul 14, 2025 8:25 pm

Hi,
There are some proven mirror sites that can supply MM APKs for side loading.

Re: MMA Keeps Crashing

by Drchop » Mon Jul 14, 2025 4:31 am

same

Re: MMA Keeps Crashing

by QandAWoman » Sun Jul 13, 2025 8:19 pm

Where do I find past versions of the app - on the Play Store, the MediaMonkey website, somewhere else?

Re: MMA Keeps Crashing

by Peke » Sun Jul 13, 2025 7:44 pm

have you tried older version or you remember which one last worked?

MMA Keeps Crashing [#21696]

by QandAWoman » Sun Jul 13, 2025 5:19 pm

I have MMA Version 2.1.0.1261 on my Android 8.0.0 Samsung phone.

For the last three days or so, the app will crash regularly. At first, it was only when I tried to select a track (to add to my playing queue, but it would crash when I tried to press and hold to select). Now, it's pretty much whenever I'm navigating the interface, but particularly when I try to go from one screen (e.g., the "Podcasts" menu) to another (e.g., "Ologies With Alie Ward").

I've restarted the phone, I've uninstalled and reinstalled the app twice (deleting the background files the second time), and I can't think of how to fix this. Any ideas?

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