Latest MMA very unstable with syncing

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Re: Latest MMA very unstable with syncing

by rusty » Wed Nov 12, 2025 12:27 pm

Hi,

Thanks for giving 1288 a try.

Unfortunately, we haven't been able to replicate these issues. Can you open a ticket on our helpdesk and share a complete log of this. i.e. replicate the bug, and in the menu, tap Help > Send logs > Save) and share the log file via our helpdesk (when you save a log file in this manner, it's more comprehensive than just clicking the 'send log' button).

And when you submit the log, please let us know which playlist gets 'stuck' on that particular sync operation. As you point out, if tracks aren't being copied/auto-converted, then updating the playlist (in the DB) and copying an m3u file shouldn't take much time.

p.s. Re. why it shows two different messages for '4 stars', assuming there's only one such playlist, I'm not really sure, but we'll get back to you.

Thanks!

Rusty

Re: Latest MMA very unstable with syncing

by tbm72 » Tue Nov 11, 2025 4:51 pm

I'm really not keen on using the beta versions of MMA after the previous nightmares I've had where I had to start everything again from scratch but I gave it a try and used the new update and nothing is any different.

I also don't understand why it will show progress of syncing playlists twice with different track numbers. For example it does this everytime and will show progress of x/25236 tracks (which is how many tracks are in that playlist) but then immediately after it will show a second progress bar for the same playlist but this time with a smaller amount of tracks:

https://ibb.co/v4dmMjw6
Image

https://ibb.co/sddCFBpM
Image

And I don't really understand why if I update a large playlist with just 1 track it takes so long to sync that updated playlist next time. Am I misunderstanding something but shouldn't it just transfer the updated m3u playlist (which for a playlist with 25,000 tracks on is still only about 2mb). Transferring an mp3 of that size takes seconds so why would a 2mb m3u file take upwards of 10 minutes to transfer?

Recently MMA really feels the least stable it's been in a long time and keeps giving me loads of issues with syncing where it hangs for minutes on end and takes ages to sync, often crashing or hanging forever so I then have to force stop it and clear cache before launching again several times until eventually it stays.

Re: Latest MMA very unstable with syncing

by rusty » Mon Nov 10, 2025 4:24 pm

fyi, build 1288 (which is waiting to be approved by Google in the MMA beta channel) includes several sync-related fixes:
-Some autoplaylists incomplete
-Playlist hierarchy not updated
-Error handling improvements

Can you let us know if it solves the problem you're experiencing (once it becomes available)?

-Rusty

Latest MMA very unstable with syncing

by tbm72 » Mon Nov 10, 2025 12:55 pm

Since the most recent MMA update [2.1.1.1285], syncing with MMA seems very unstable. Often during sync I can see the playlists progress as they move through alphabetically and then when it reaches the last playlist it sits there for ages and often hangs. I usually have to force quit MMA, clear cache and then keep restarting it until it launches OK.

It looks similar to this issue I reported back in 2023 (where adding just 1 track to a long playlist makes the sync process take ages) which is still happening for me even though it's marked as fixed:

https://www.mediamonkey.com/forum/viewt ... p?t=104463

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