Hello,

I had the same problem with my Creative Labs Zen Vision M mp3 player and synchronizing to Media Monkey.

Symptom, synchronization took all night long, errors in the morning, Microsoft Delayed Write failed. 2517 mp3 at 192 kbps, 14 gigs.

Below is how I arrived at the solution.

1) Changed path to mp3 storage on Zen Vision to Music\<artist>\<album>\<artist> - <title>
-didn't help

2) Filled in information on all missing tags.
-didn't help

Still synch'd slowly
3) After synch finished I would instantly re-synch and see songs being reloaded??? Wrote down a song that was slow to load. Checked out the song, it was corrupt. Re-ripped the album.

4) The re-ripped, slow-to-load tracks suddenly loaded in less than 5 seconds. Then the synch locked up on the next corrupt song.

5) Painfully eliminated all corrupt songs by synching, seeing song title, terminating synchronization, re-ripping song/album in question. Painful as sometimes "terminate" would work quickly and sometimes it didn't.

Not sure how the music became corrupt, but eliminating the corrupt files allowed the Zen to synch quickly.

Note: Playlists only appeared after final non-terminated synch. I think they are written last, so as the synchronization never finished they were 'missing'

I hope this helps you solve your synching issues.
-Sp8z

p.s. The cat looked like he was imitating a monkey...

I was having problems until I upgraded the firware to "play for sure" compatable.

Then everything worked like it should

BTW I have Zen Xtra, which may be different

Thank you. I'll check it out there.

You can find information about debug logs in the bug forum.

Re. WMA tags - I don't think MM can do anything about it, you can at least try to install the latest drivers if there isn't any firmware update.

Re. new copies - we would need more info about it, like a debug log or so.

Jiri

P.S.: This forum isn't the primary means of support for Gold users, users reply here on a voluntary basis. You can use our FAQ system for placing a query. That said, asking here has some advantages sometimes...

Please, I've paid for this software. I'd like some support for it.

Anyone? Please?

Hi.

I bought a Creative Zen and was happy to find that it would sync with my existing mediamonkey (2.5.2.951 Gold) instillation.

However, I've encountered 2 problems. I am running the latest (and only) firmware for this player (1.00.02). When I sync, I works but the first problem is that it misses information in the WMA files it transfers, I think it was just the track number but it could be more.

The second problem is that if I sync again. It copies across some of the same files (I think it could have been the WMA files it copies across again but I'm not 100%).

Sorry I was a little vague. I have the player 3/4 full (transfered using the wank software that's included with the Zen) and I have to transfer overnight as I have a slow 1.1 connection so it's hard to test as it takes so long to fill the player.


Anyone aware of these problems and fixes?

Thanks!