by jharvey31 » Mon Oct 12, 2020 11:55 am
I noticed that volume leveling for my entire library seemed stuck on a specific song, so I did more digging. I see that if I ask for volume analysis of a different song in the same album it works, but the "problematic" song can't seem to progress and causes the thread to hang. When I quit MediaMonkey, this thread won't shut down, and I'm forced to kill it in Task Manager.
I have a debug log (compressed it's about 400k), but I'm confused about the submission process. This page (
https://www.mediamonkey.com/forum/viewt ... p?f=7&t=69) says to use the help desk here (
http://oldsvr.mediamonkey.com/support/) to send a file, but when I go to that page, there doesn't seem to be any way to create a case or submit a file. That page sometimes tells me I need to register, but I have already registered.
I noticed that volume leveling for my entire library seemed stuck on a specific song, so I did more digging. I see that if I ask for volume analysis of a different song in the same album it works, but the "problematic" song can't seem to progress and causes the thread to hang. When I quit MediaMonkey, this thread won't shut down, and I'm forced to kill it in Task Manager.
I have a debug log (compressed it's about 400k), but I'm confused about the submission process. This page (https://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69) says to use the help desk here (http://oldsvr.mediamonkey.com/support/) to send a file, but when I go to that page, there doesn't seem to be any way to create a case or submit a file. That page sometimes tells me I need to register, but I have already registered.