RC2 - log error during shutting down [#17453]

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Expand view Topic review: RC2 - log error during shutting down [#17453]

Re: RC2 - log error during shutting down [#17453]

by dtsig » Thu Jan 28, 2021 8:12 pm

thanks for looking ...

Re: RC2 - log error during shutting down

by Ludek » Thu Jan 28, 2021 3:46 pm

Thanks, I can replicate the issue with that particular video file being served via MM4 server and accessed by MM5 client,
tracked as https://www.ventismedia.com/mantis/view.php?id=17453

Re: RC2 - log error during shutting down

by dtsig » Sun Jan 24, 2021 2:17 pm

I am uploading the file now .. take another hour. Will create a support ticket and copy the link to it
thanks
Dsig

Re: RC2 - log error during shutting down

by Ludek » Sun Jan 24, 2021 2:01 pm

In the log I see that MM5 client read a large video file via DLNA served as http://10.0.0.42:55400/%5CMovie%5CTitle ... 419057.mp4 by a server.
The file has 2.5 GB ( 2537057996 bytes ) , but in the log I see that the MM5 client requested position 2733359374 -- which seems after end of the file.
This could be somehow caused by an icorrect position in the header (or tag of the mp4 file), so sharing it for analyzing would be useful (if you can still replicate the issue in 2299 ? )

Re: RC2 - log error during shutting down

by Peke » Sat Jan 23, 2021 11:00 pm

Hi,
If you can replicate constantly on same file(s) please create debug log, open ticket and send us DL link to affected file for analyze.

RC2 - log error during shutting down [#17453]

by dtsig » Sat Jan 23, 2021 1:29 pm

ID: 46CB5616
I was trying to play a mp4 through dnla (the computer with the error was the client) and it would not play. I could not 'stop' the play mode or play anything else. So i X out of the program and the error came up. After sending the log i got Restart Restart in Safe Mode .. I said restart and now I simply have a white box on my screen. Have to Taskmgr out.

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