They will probably need a debug log to diagnose the problem that you are reporting.

See item 4b from this post.

OK. So run MM4 and MM5 together, then once it has converted, copy the MM5 database over? close :D Read my first post again. ... after MM5 has made it's own converted copy your MM4 db, run the MM5 database backup ... it will save an export copy of the MM5 db. Then copy the MM5 backup to the MM5 data...

By the way. I don't have MM4 on the laptop that is running MM5, so I will have to manually copy it over. I wonder if there is an import function with MM5. You won't have to copy MM4 to your new computer if you temporarily install MM5 on your old computer, to perform the conversion of your MM4 db. M...

I have MM4 on my old desktop PC with years of data on the MM4 database. At this point in time, I don't want to install MM5 on my desktop PC. My guess is that it is still probably the simplest way of achieving the end result that you want. You could delete MM5 from the desktop PC immediately after. ...

How do I transfer my MM4 database over to another computer running MM5 without causing problems? There are multiple ways to achieve this. One hands-off method would to be try the new backup|restore database feature in MM5. Assuming that you are happy with the MM5 database on your old PC: install MM...

Any suggestions would be welcomed. Thanks I am also a Whole-Album listener. My requirement is slightly different to yours, but my work flow may give you some ideas. I want to play whole albums. I want an active playlist which gives me a list of albums, which meet my selection criteria ... so that I...

#1. two white screen crashes ... debug logs sent to Ludek #2. Inappropriate Add to Library context menu option ... leads to duplication in the MM database steps: open my primary music location in MM5 >Folders node -- all these files will already be in my MM db each track shows the Add to Library op...

The Lookup Image option is available in the context menu when the album is right clicked, but is missing from the hamburger menu for the albums inline display. [UPDATE] also missing from the context menu in the Pinned node The hamburger menu, for an album's detail panel, is a sad empty pathetic look...

Is this issue on you your TODO list ... or it working as designed? ... I don't like it. I started a new thread since the previous thread isn't getting much love. Is it toxic for some reason? The issue is that the search syntax is unavailable in a collection's sub-node. It is advertised, by tooltip, ...

This version seems more robust. There seems to be some problem with a web link, which MM5 does not handle well. And your problem resolution dbox never seems to work properly. 1. clicking this link causes MM5 to freeze ... it seems to be connected to this crash 2. I pressed the Restart button on the ...

As per the Mantis report, I confirm that an empty playing queue works around the performance degradation.
The Scan log is still appears to be broken ... not that it was any use in its previous state ... too much detail; no actionable information.

As its tooltip says: "Describes any other directories that should be scanned for media" Thanks, but I read that tooltip before opening this thread. It didn't add to my understanding. But if the tooltip had included some background information (like in your comment below) I may have understood quick...

This image shows two first GPM syncs of a similar GPM & MM library: both syncs had the same options; Scan and only include contents that matches the top one was with the MM5 version of 1st September this year ... it took 6:39 the bottom one was with version 2213 ... it took 1:45:15 also the log rep...

Thanks for the info. I agree that these are not mainstream facilities, but they are hard to understand. #1 this generates playlists for albums when you selected albums on sync-list. If you selected artists then it generates playlists for artists. I agree that this is not clear much, it is a very old...

#1 not all requested playlists are not generated... it only creates Album playlists .. ie. The folders icon on the Summary tab shows only album playlists. #2. These icons are not populated by a sync ... sometimes they are invisible, which is an issue I reported eralier ... but even if they are visib...