Issues with the artist art lookup feature [#17922][#17923][#17925]

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Snofru
Posts: 239
Joined: Tue Dec 27, 2016 8:12 am

Issues with the artist art lookup feature [#17922][#17923][#17925]

Post by Snofru »

MMW 5.0.1.2407 Debug Version

I select "Artists", right-click one of the pictures and select "lookup image".

1. Increase the size of the window that opens and press "cancel". Right-click and select "lookup image" again. The preview pictures now don't fill the window, to the right some space is open. As soon as you click on an image the open space is filled with pictures from below which will result in clicking the wrong image if you select one further below in the list. Simply moving the mouse wheel will also lead to this "jump of the pictures". This now happens every time when you lookup an artist picture - quite annoying.

2. It seems that the 1st artist picture is somehow searched differently than the others, which is ok. But the size that is displayed is not consistent: On the 1st picture the label is width x hight, on every other picture it is hight x width. Also the 1st preview picture is always shown as sqare even if the full picture is rectangular. The preview of all other pictures is correct.

3. If I have opened the "lookup image" window, don't do anything and press "return" then the last image I had selected for another artist is applied - which in nearly every situation is the wrong one. When I don't select anything and I press return I would like to not change the picture at all.

4. After looking up many pictures I got a non-repeatable crash with an error message (unfortunately not recorded by me). Now a window opened to send a report, which I didn't want to do at this point. If you try to close this window you get a message that the e-mail address is missing. In fact you can't close this window at all. There is no "close window" cross to the top right. Unless you fill out the form you can not get back to MMW5. Trying to close MMW5 from the taskbar doesn't work (right-click taskbar icon - close window). Opening the task manager (to stop MMW5) even didn't work (I waited 2 minutes after pressing ctrl-shift-esc and nothing happened).
This is really very annoying! There must be an option to close the report window without filling out the form! I have seen this before in MMW5 in other situations and it has nothing to do with the artist art lookup.
In the end I had to press the reset button of my computer (!) and start it anew because the Task Manager couldn't be opened!
MMW Version 5.1.0.2827 Portable
Samsung Galaxy S23+, S9 and Sony NW-A105 with MMA Beta 2.0.0.1156
Lowlander
Posts: 58751
Joined: Sat Sep 06, 2003 5:53 pm

Re: Issues with the artist art lookup feature

Post by Lowlander »

1) I was unable to reproduce this. No matter how the window was resized it filled the window as expected with results. Is this reproducible right after a restart of MediaMonkey? If so, a debug log (step 4b) would be helpful for a developer to analyze why this happens in your setup.

2) This seems to be a correct observation, added as: https://www.ventismedia.com/mantis/view.php?id=17923

3) I was able to reproduce, added as: https://www.ventismedia.com/mantis/view.php?id=17922

4) Please capture this in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewt ... 30&t=86643 This will allow a developer to analyze why this is happening for you.
Snofru
Posts: 239
Joined: Tue Dec 27, 2016 8:12 am

Re: Issues with the artist art lookup feature [#17922 #17923]

Post by Snofru »

Thank you very much for looking into this!

1. This happens always for me, even after a fresh restart of MMW5. MMW is remembering the size of the window, so I am not sure if it is important in which way it is resized. I have captured what is going on in a screen recording. You can download it together with the Debugview Log from here:
https://www.magentacloud.de/share/rxodtvltz9

2. Thanks for adding this to Ventis! Could you please add that the 1st preview picture is always cut to square size, but I'd prefer that it shows the real size ratio just like it is with all the other preview pictures (if only for consistence).

4. I can't capture it as it is not reproducible. My issue is that the window that asks me to send the error report can't be closed without sending the report. This is always the case.
MMW Version 5.1.0.2827 Portable
Samsung Galaxy S23+, S9 and Sony NW-A105 with MMA Beta 2.0.0.1156
Snofru
Posts: 239
Joined: Tue Dec 27, 2016 8:12 am

Re: Issues with the artist art lookup feature [#17922][#17923][#17925]

Post by Snofru »

Short update for 5.0.1.2410:

2. Width and height are consistent now.

Everything else is still unchanged.
MMW Version 5.1.0.2827 Portable
Samsung Galaxy S23+, S9 and Sony NW-A105 with MMA Beta 2.0.0.1156
Lowlander
Posts: 58751
Joined: Sat Sep 06, 2003 5:53 pm

Re: Issues with the artist art lookup feature [#17922][#17923][#17925]

Post by Lowlander »

1 & 3 are not marked as fixed in 2410. They may get fixed 5.0.2+
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