Auto tag issues

[AlanH]

I'm still using MM4 and today i mistakenly deleted the artist and album artist info from an album, i thought no problem i would fire up MM5 and use the audio fingerprint to retag.

i downloaded the latest beta MM5 and used a new portable install with the database and settings imported from MM4. i set MM5 to only use the audio fingerprint and selected all the tracks but when i ran auto tag the progress bar does not move even though i left it for ages.

if i put some entries in the Artist field even if its garbage it does work, also it works with blank entries if i only select a couple of tracks
i went back two beta versions and still see the same behavour

[Lowlander]

Are you seeing this on build 2410?

[AlanH]

Are you seeing this on build 2410?

Hi Yes on 2410

Ive been trying to narrow it down and it seams to do it if album title is populated but artist is unknown. i can reproduce some of the time by clearing the artist and album artists fields for an album then running auto tag.

its not a mjor problem as normally the artist field would be populated even if its wrong

[Lowlander]

I'm not sure if this is trouble with getting to the server or if missing Artist has anything to do with it.

1) Removed Artist/Album Artist
2) Ran Auto-Tag, seemed to stay on Track 1, nothing seemed to proceed
3) Added Artist/Album Artist
4) Auto-Tag seemed to quickly find matches
5) Removed Artist/Album Artist
6) Auto-Tag seemed to stay on Track 1, then quickly found all

However I'm not sure if MediaMonkey caches matches which then in step 6 results in not being able to reproduce step 2. I also don't know if intermittent connection issues are causing the inconsistent results.

[Lowlander]

Then tried it with a different Album and waited 2 minutes and it matched files.

[AlanH]

I'm not sure if this is trouble with getting to the server or if missing Artist has anything to do with it.

1) Removed Artist/Album Artist
2) Ran Auto-Tag, seemed to stay on Track 1, nothing seemed to proceed
3) Added Artist/Album Artist
4) Auto-Tag seemed to quickly find matches
5) Removed Artist/Album Artist
6) Auto-Tag seemed to stay on Track 1, then quickly found all

However I'm not sure if MediaMonkey caches matches which then in step 6 results in not being able to reproduce step 2. I also don't know if intermittent connection issues are causing the inconsistent results.

Yeah that’s exactly as I see it.once step 6 happens it seams to work even if I remove the artist/album artist again. But if I move on to another album and repeat from step 1 I get step 2 again.

[Lowlander]

How long are you waiting at Step 2? For a different Album, waiting 2 minutes got the results.

[AlanH]

How long are you waiting at Step 2? For a different Album, waiting 2 minutes got the results.

Just retried and the progress bar hasn’t moved after 8 minutes so I cancelled it. That was on a new album with the artist/ album artists fields cleared.

[Lowlander]

Please capture it in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewt ... 30&t=86643 This will allow a developer to analyze what exactly could be causing this on those files.

[AlanH]

Please capture it in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewt ... 30&t=86643 This will allow a developer to analyze what exactly could be causing this on those files.

Thanks i have just done as you asked,