Empty Playlists after reboot (Galaxy Note 2) [#11298]

[gekoenig]

Another unhappy MM 4 user here. I just purchased MM4 and spent 2 days building my library only to find out it will not sync my playlists on my new Samsung G4. Needless to say I am hot.

I installed latest code, no matter what I try the playlists wont sync. The music contained within the playlist will sync, the actual playlist itself will not.

I would go a different direction and abandon MM but nothing compares. Please fix this asap, I have no music for my car.

[rusty]

Hi,

This is working on our S4 device. Can you provide a bit more information?

What version of Android is running on the device?
Are you using MMA build 214+ ?
Are you doing a USB sync or Wi-Fi sync?
Are you seeing any errors?
If Wi-Fi sync can you generate a log? If USB can you generate an MMW debug log?
Do the playlists initially sync and then disappear? or they don't sync at all?
etc...

Thanks.

-Rusty