Error after install and start [#16716]

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dtsig
Posts: 3588
Joined: Mon Jan 24, 2011 6:34 pm

Error after install and start [#16716]

Post by dtsig »

Just loaded new version of MM5 and 'Start Media Monkey'. It came up and I pressed the play button. Shortly after (10-15 sec) I got an error and sent the log. ID was A45044E8. It then locked up and I had to taskmanager to end it
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DTSig
MikeGahrns
Posts: 85
Joined: Thu Apr 09, 2020 9:37 pm

Re: 2256: error after install and start

Post by MikeGahrns »

Same here. This build is totally broken for me and won't start. Need to kill with Task Manager. I've sent the logs. Error was something like "Cannot read property 'waveform' of undefined.
Lowlander
Posts: 58350
Joined: Sat Sep 06, 2003 5:53 pm

Re: 2256: error after install and start

Post by Lowlander »

You might want to capture this in a debug log (step 4b) and attach it to a Support Ticket: https://www.mediamonkey.com/forum/viewt ... 30&t=86643

Did you do a Portable or regular install and did you install on top of a previous install or do a clean install?
dtsig
Posts: 3588
Joined: Mon Jan 24, 2011 6:34 pm

Re: 2256: error after install and start

Post by dtsig »

Mine works after the first failure. It was a full install over the last version(s).
Where's the db and ini stored
Reporting Bugs
Where tags are stored

Not affiliated with MediaMonkey ... just a RABID user/lover
DTSig
Barry4679
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Location: Australia
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Re: 2256: error after install and start

Post by Barry4679 »

I see something similar ... maybe same or different issue.

I installed a clean portable version of MM5, and did not check the option to start MM5 from the installer.

When i then started MM5 manually, I got this error, and needed to kill of MM5 with the Task manager. ... this time complaining about CodecPackVersion, not waveform
It ran OK when i started MM5 a second time.
Want a dark skin for MM5? This is the one that works best for me .. elegant, compact & clear.
tbm72
Posts: 452
Joined: Tue Dec 09, 2008 3:04 pm
Location: UK

Re: 2256: error after install and start

Post by tbm72 »

Barry4679 wrote: Sun Jun 14, 2020 4:01 am I see something similar ... maybe same or different issue.

I installed a clean portable version of MM5, and did not check the option to start MM5 from the installer.

When i then started MM5 manually, I got this error, and needed to kill of MM5 with the Task manager. ... this time complaining about CodecPackVersion, not waveform
It ran OK when i started MM5 a second time.
I'm getting exact same error with a clean portable install. After about 3rd restart it seems to be working OK now.
Ludek
Posts: 5085
Joined: Fri Mar 09, 2007 9:00 am

Re: 2256: error after install and start

Post by Ludek »

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