MMW5 is losing artwork

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catsknit
Posts: 27
Joined: Wed Sep 07, 2016 2:36 pm

MMW5 is losing artwork

Post by catsknit »

I'm using 5.0.3.2627 on Windows 10. Suddenly much of my artwork has disappeared from albums. And when I manually added by Lookup (which only found a couple), or Browse (and then downloaded jpgs of covers from the internet to use) and then add them, I click Add to all Selected as well as Add to all files in the album. I then see the cover pop up in the lower right corner but after closing the Properties button, there is still no artwork showing in the album. I have to open Properties again, go to Artwork and there it is, with Add to all selected unchecked. Once I check it again, then it finally updates the album.

After fixing numerous albums last night that i just happened across, today I decided to use the Node Files to Edit and then chose Missing artwork. There were 3 tracks of an audiobook listed. When I checked Artwork under the Properties tab I could see it there, so clicked Add to all selected and it updated. Later in the list I found the entire audiobook (all the tracks including the ones I'd already updated) and this time there is NO artwork associated with it and when I try searching for it, it's completely gone.

Before I keep working on downloading art and fixing all these I want to know that they are going to stay associated with the files! At one time, months ago (the last time I worked on my music files) everything had associated art. Last night when I discovered it (only b/c I was missing a lot of art on my phone - android app is another huge problem) about 30% of the albums were missing art.
Once I find an image, it was defaulting to Save to tag if possible; otherwise save to folder. I am now having it save to tag if possible AND save to folder.
Peke
Posts: 18594
Joined: Tue Jun 10, 2003 7:21 pm
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Re: MMW5 is losing artwork

Post by Peke »

Hi,
Update to 5.0.4.2670+ from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d and your issues should be fixed. At least it did for me when I tested your reports one by one.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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catsknit
Posts: 27
Joined: Wed Sep 07, 2016 2:36 pm

Re: MMW5 is losing artwork

Post by catsknit »

Thanks, that did work to allow me to add all the missing artwork back and it seems to be staying so far. For some reason, there are still a lot of files showing up under Missing artwork or Inconsistent artwork in the Files to Edit tab but since I know they are all there I can ignore that for now.
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