Hi there! I'm a new user of Media Monkey 5, came from iTunes. I run Media Monkey 5 as a service on my local file server which has a sizeable library, then share that throughout the house to other computers. I have noticed that within about 15 minutes of playback on computers accessing the server's library, the Miniplayer will go white and crash. I have to kill the process in Task Manager in order to launch and get it to play again.
I have tested the Miniplayer with a local library on one of my computers and it doesn't seem to crash at all. I was able to play over an hour's worthy of music with local stuff, but server based media causes a crash. What could be the issue here? Let me know fi you need anything form me to help determine the cause. Thanks!
Crash after 15mins playback
Moderator: Gurus
Re: Crash after 15mins playback
Which Build (Help > About) of MediaMonkey is crashing and is running in MiniPlayer mode necessary to get the crash?
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
Re: Crash after 15mins playback
Sure, the build is v5.0.4.2692. I did try playing it once without the miniplayer, it did last longer than 15mins, maybe 20 or so before it crashed with the regular window.
Re: Crash after 15mins playback
Please try the latest MediaMonkey 5.1 beta as it may already solve the issue for you.
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Lowlander (MediaMonkey user since 2003)
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Lowlander (MediaMonkey user since 2003)
Re: Crash after 15mins playback
Will do and I'll keep you posted!
Re: Crash after 15mins playback
After I did some testing, this 5.1 Beta also has some crashing issues, though not of the same nature are my first post.
This time around, it crashed when i was skipping songs using the miniplayer. I'm going to try to use it in the normal view now to see if it behaves the same.
This time around, it crashed when i was skipping songs using the miniplayer. I'm going to try to use it in the normal view now to see if it behaves the same.
Re: Crash after 15mins playback
Please capture these crashes in a debug log (step 4b) with the latest beta debug build and attach the log to a Support Ticket: viewtopic.php?t=86643
This will help a developer analyze why this happens on your setup.
This will help a developer analyze why this happens on your setup.
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Lowlander (MediaMonkey user since 2003)
Help: Knowledge Base | MediaMonkey for Windows 5 | MediaMonkey for Android
Lowlander (MediaMonkey user since 2003)