New user help please

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FilmGirlGail2

New user help please

Post by FilmGirlGail2 »

Hello

I'm a new user to MMW. A few months ago I changed from years of having Apple Macbooks/iMacs to having an HP Windows PC. So I downloaded MMW.

However, my iphone crashed the other day and it had to have a factory reset.

MMW could see it but it wasn't working so I disabled it. I have redownloaded Itunes and Apple Devices, turned phone and pc off and on again, changed cables and ports, etc but MMW won't let me add my iphone again. It's like it can't see it whereas Apple Devices can see it and so can my PC.

I have done everything mentioned on that page on the MMW help page a few times. Just wondering if there's an easy fix?

Thanks in advance :)
Lowlander
Posts: 58668
Joined: Sat Sep 06, 2003 5:53 pm

Re: New user help please

Post by Lowlander »

Expand to show all devices under Devices & Services and then enable the iPhone again. Does that work?
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