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MM Hanging at splash screen [#21491]
Moderator: Gurus
Re: MM Hanging at splash screen [#21491]
This problem just started happening to me running version .3113 

Re: MM Hanging at splash screen [#21491]
Hi,
Try latest viewtopic.php?t=86639&sd=d it should be fixed.
Try latest viewtopic.php?t=86639&sd=d it should be fixed.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Re: MM Hanging at splash screen [#21491]
Hey version .3152 seems to have resolved my issue - thanks!
Re: MM Hanging at splash screen [#21491]
This bug has come back for me on latest build (3153)
Re: MM Hanging at splash screen [#21491]
I have had this happen only a couple of times over the 10 or so versions. A total hang is far less prevalent than several months ago. Will run debug and generate a log if it hangs again.
Matt
Matt
MM 2024.1.0.3103 non-debug (WEF 21 Jan 2025, Portable Mode), Gold lifetime license, user since 2009.
Currently 28K files. Library and music files are on a separate partition (E:\) on external USB drive.
Windows Surface Book (Original), i5, 8GB RAM, 250GB SSD.
Win10 Pro 64 bit, update: 22H2 19045.5131
MMA 2.0.1.1214, Android 13 on Nokia XR20, music files on SD card.
Currently 28K files. Library and music files are on a separate partition (E:\) on external USB drive.
Windows Surface Book (Original), i5, 8GB RAM, 250GB SSD.
Win10 Pro 64 bit, update: 22H2 19045.5131
MMA 2.0.1.1214, Android 13 on Nokia XR20, music files on SD card.
Re: MM Hanging at splash screen [#21491]
It's possibly due to MediaMonkey not having closed all process on last exit. If true a debug log capturing closing would be more helpful.
You can check the Task Manager's Details tab to see if any MediaMonkey processes are still running prior to launch and stop any that are still showing after MediaMonkey close.
You can check the Task Manager's Details tab to see if any MediaMonkey processes are still running prior to launch and stop any that are still showing after MediaMonkey close.
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Lowlander (MediaMonkey user since 2003)
Lowlander (MediaMonkey user since 2003)
Re: MM Hanging at splash screen [#21491]
3153 debug
The problem is recurring again for me as well. There is definitely nothing left over after previous close. It seems to be related to looking up the CD online – if the CD is not found the problem was much more prevalent. I have a log now of it happening a handful of times and will try to attach it to ticket #21491…
The problem is recurring again for me as well. There is definitely nothing left over after previous close. It seems to be related to looking up the CD online – if the CD is not found the problem was much more prevalent. I have a log now of it happening a handful of times and will try to attach it to ticket #21491…
–Edgar
64-bit Windows 10 MediaMonkey Lifetime Gold 3, 4 & beta5
Asus ASUS Prime X299-Deluxe motherboard
sound system: Soundcraft Signature 12 MTK mixer, JBL Eon 15 G2 speakers as mains and mains subs, and JBL Eon610 mains with Tascam LF-S8 sub as near field monitors at the computer
64-bit Windows 10 MediaMonkey Lifetime Gold 3, 4 & beta5
Asus ASUS Prime X299-Deluxe motherboard
sound system: Soundcraft Signature 12 MTK mixer, JBL Eon 15 G2 speakers as mains and mains subs, and JBL Eon610 mains with Tascam LF-S8 sub as near field monitors at the computer