MM Hanging at splash screen [#21491]

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rusty
Posts: 8826
Joined: Tue Apr 29, 2003 3:39 am
Location: Montreal, Canada

Re: MM Hanging at splash screen

Post by rusty »

Great! Thanks for confirming!

-Rusty
mopar4x
Posts: 2
Joined: Tue Dec 08, 2020 9:41 pm

Re: MM Hanging at splash screen [#21491]

Post by mopar4x »

This problem just started happening to me running version .3113 :(
Peke
Posts: 18177
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: MM Hanging at splash screen [#21491]

Post by Peke »

Hi,
Try latest viewtopic.php?t=86639&sd=d it should be fixed.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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mopar4x
Posts: 2
Joined: Tue Dec 08, 2020 9:41 pm

Re: MM Hanging at splash screen [#21491]

Post by mopar4x »

Hey version .3152 seems to have resolved my issue - thanks!
tbm72
Posts: 451
Joined: Tue Dec 09, 2008 3:04 pm
Location: UK

Re: MM Hanging at splash screen [#21491]

Post by tbm72 »

This bug has come back for me on latest build (3153)
MattTown
Posts: 372
Joined: Sun Mar 15, 2009 5:09 pm
Location: Australia

Re: MM Hanging at splash screen [#21491]

Post by MattTown »

I have had this happen only a couple of times over the 10 or so versions. A total hang is far less prevalent than several months ago. Will run debug and generate a log if it hangs again.
Matt
MM 2024.1.0.3103 non-debug (WEF 21 Jan 2025, Portable Mode), Gold lifetime license, user since 2009.
Currently 28K files. Library and music files are on a separate partition (E:\) on external USB drive.
Windows Surface Book (Original), i5, 8GB RAM, 250GB SSD.
Win10 Pro 64 bit, update: 22H2 19045.5131
MMA 2.0.1.1214, Android 13 on Nokia XR20, music files on SD card.
Lowlander
Posts: 58313
Joined: Sat Sep 06, 2003 5:53 pm

Re: MM Hanging at splash screen [#21491]

Post by Lowlander »

It's possibly due to MediaMonkey not having closed all process on last exit. If true a debug log capturing closing would be more helpful.

You can check the Task Manager's Details tab to see if any MediaMonkey processes are still running prior to launch and stop any that are still showing after MediaMonkey close.
Edgar
Posts: 107
Joined: Sun Aug 30, 2009 12:06 pm

Re: MM Hanging at splash screen [#21491]

Post by Edgar »

3153 debug
The problem is recurring again for me as well. There is definitely nothing left over after previous close. It seems to be related to looking up the CD online – if the CD is not found the problem was much more prevalent. I have a log now of it happening a handful of times and will try to attach it to ticket #21491…
–Edgar

64-bit Windows 10 MediaMonkey Lifetime Gold 3, 4 & beta5
Asus ASUS Prime X299-Deluxe motherboard
sound system: Soundcraft Signature 12 MTK mixer, JBL Eon 15 G2 speakers as mains and mains subs, and JBL Eon610 mains with Tascam LF-S8 sub as near field monitors at the computer
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