Hello all
After the last update, MM does not always start on the first try. I get no splash screen, nothing. Task manager will show a MediaMonkey.exe. If I end task and try again, sometime this works. I think I have had to try 3 times.
Now, sometimes it starts right up and then other time, nothing.
I have reinstalled to no avail.
Once it loads, runs as expected
MM version: 2024.1.0.3113
Windows 10 Pro
Version 22H2
OS Build: 19045.5487.
Thanks for any help/suggestions
MSC
MM Does not always start
Moderator: Gurus
Re: MM Does not always start
Can you please see if the latest MediaMonkey 2024.2 beta already resolves this for you?
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Lowlander (MediaMonkey user since 2003)
Lowlander (MediaMonkey user since 2003)
Re: MM Does not always start
Hi LowLander
I downloaded and installed 2024.2.0.3155.
I started MM, stopped it. Wait 30 seconds, making sure ALL MediaMonkey*.exe processes disappeared from Task manager. I repeated this 5 times.
The first 4 MM started right up, I saw 1 MediaMonkey.exe and 3 MediaMonkeyEngine.exe
The 5th time I saw 1 MediaMonkey.exe and 2 MediaMonkeyEngine.exe. After 30 seconds, the 2 MediaMonkeyEngine.exe disappeared, leaving just the single MediaMonkey.exe. Once I ended the MediaMonkey.exe and restarted, MM popped.
So the behaviors seems to remain - hope this helps
thanks!
msc
I downloaded and installed 2024.2.0.3155.
I started MM, stopped it. Wait 30 seconds, making sure ALL MediaMonkey*.exe processes disappeared from Task manager. I repeated this 5 times.
The first 4 MM started right up, I saw 1 MediaMonkey.exe and 3 MediaMonkeyEngine.exe
The 5th time I saw 1 MediaMonkey.exe and 2 MediaMonkeyEngine.exe. After 30 seconds, the 2 MediaMonkeyEngine.exe disappeared, leaving just the single MediaMonkey.exe. Once I ended the MediaMonkey.exe and restarted, MM popped.
So the behaviors seems to remain - hope this helps
thanks!
msc
Re: MM Does not always start
Please try build 3162 instead.
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Lowlander (MediaMonkey user since 2003)
Lowlander (MediaMonkey user since 2003)
Re: MM Does not always start
Hiyas LL
3162 seems to be a bit worse - after installing I tried to open MM 3 times, the 1st 3 showed 1 MM.exe and 2 MMEngine.exe, which disappeared after 10-15 seconds, leaving MM.exe. I ended the MM.exe and tried again.
The 4th try, showed 1 MM.exe and 3 MMEngine.exe immediately and MM popped open.
It seems that if I don't see a 3rd MMEngine.exe in the task list at start up, MM is not going to open.
I cleared my event log and started MM again. It only had the 2 MMEngine.exe. When they disappeared, I checked the Event log, but there are no entries indicating any problem.
Just tried again and it immediately opened.
thanks!
3162 seems to be a bit worse - after installing I tried to open MM 3 times, the 1st 3 showed 1 MM.exe and 2 MMEngine.exe, which disappeared after 10-15 seconds, leaving MM.exe. I ended the MM.exe and tried again.
The 4th try, showed 1 MM.exe and 3 MMEngine.exe immediately and MM popped open.
It seems that if I don't see a 3rd MMEngine.exe in the task list at start up, MM is not going to open.
I cleared my event log and started MM again. It only had the 2 MMEngine.exe. When they disappeared, I checked the Event log, but there are no entries indicating any problem.
Just tried again and it immediately opened.

thanks!
Re: MM Does not always start
Please capture the failure to start in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643
This will help a developer analyze why this still fails on your setup.
This will help a developer analyze why this still fails on your setup.
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Lowlander (MediaMonkey user since 2003)
Lowlander (MediaMonkey user since 2003)
Re: MM Does not always start
Upgraded to 2.0.3162 and issue still persists
Re: MM Does not always start
Please capture the failure to start in a debug log (step 4b) and attach the log to a Support Ticket: viewtopic.php?t=86643
Download MediaMonkey ♪ License ♪ Knowledge Base ♪ MediaMonkey for Windows 2024 Help ♪ MediaMonkey for Android Help
Lowlander (MediaMonkey user since 2003)
Lowlander (MediaMonkey user since 2003)