No audio

sfz123 · Post by **sfz123** » Mon Jul 15, 2013 4:20 pm

MM suddenly stopped sending sound to windows vista.
I can get no sound out put to windows. Other programs play flac files, and cd's but MM has stopped sending sound. It is playing the files, as I can see, but not hear. Neither audio (flac, wav, cd's) or video. Please advise.

nohitter151 · Post by **nohitter151** » Mon Jul 15, 2013 4:34 pm

Have you checked the volume control in MM? Maybe it's set to mute?

sfz123 · Post by **sfz123** » Mon Jul 15, 2013 5:02 pm

Yes, I've clicked the icon next to the dynamic output bar on the tool bar. Is there a setting to see if the mute is on? I thought that might be the problem, but clicking the icon on the tool bar has no effect.

sfz123 · Post by **sfz123** » Mon Jul 15, 2013 7:37 pm

I have uninstalled, reinstalled, re-booted MM. Still the same problem. No sound goes to Windows. Other programs play audio files fine. Any help?

Post by **Lowlander** » Mon Jul 15, 2013 8:22 pm

Right click the MediaMonkey tray icon > Volume > 100%. You also want to check that the correct Audio Device is selected in the used Output Plugin (Tools > Options > Output Plug-ins).

Also see: http://www.mediamonkey.com/support/inde ... ticleid=90

sfz123 · Post by **sfz123** » Mon Jul 15, 2013 10:59 pm

Thanks, that got it. I had to change output plug-in to waveout, but it won't let me choose my sound card. It insists on Microsoft Sound Mapper. Buffer length is set to 2000. Pre Buffer and Buffer ahead on Track change are set to 0. Is that ok? Is the quality of all the output plug-ins equal? Is there a recommended plug-in I should install?

Post by **Lowlander** » Mon Jul 15, 2013 11:01 pm

How does it insist on MS Sound Mapper?

Post by **Peke** » Tue Jul 16, 2013 5:11 am

This can hapen if sound card have corrupted drivers and Mixer control is missing.

sfz123 · Post by **sfz123** » Tue Jul 16, 2013 7:26 am

In the waveOut configuration box, the Device list recognizes two devices: "Speakers (High Definition Audio)" and "Microsoft Sound Mapper." If I choose the first, clear the "Reset to original value on stop" box, close and restart MMW, the setting is returned to MS Sound Mapper upon restart.
If my sound card driver is corrupt, how can I restore it?

nohitter151 · Post by **nohitter151** » Tue Jul 16, 2013 7:51 pm

sfz123 wrote:In the waveOut configuration box, the Device list recognizes two devices: "Speakers (High Definition Audio)" and "Microsoft Sound Mapper." If I choose the first, clear the "Reset to original value on stop" box, close and restart MMW, the setting is returned to MS Sound Mapper upon restart.
If my sound card driver is corrupt, how can I restore it?

That means that MM is not closing cleanly. Only way to find the reason why is with a debug log.

sfz · Post by **sfz** » Wed Jul 17, 2013 7:32 am

How do I create a debug log?

nohitter151 · Post by **nohitter151** » Wed Jul 17, 2013 8:33 am

4b: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69

sfz123 · Post by **sfz123** » Thu Jul 18, 2013 8:52 am

Thanks to everyone. Everything is working now. I'm not sure what fixed it. I did go to Windows Device Manager and chose "update driver" for my sound card. It said my driver was up to date, but it could have repaired it. (?)
Anyway, I can choose any output device listed in MM and enable hardware acceleration and EQ, etc. I've got a better understanding of MM's ins and outs. Thanks.

sfz123 · Post by **sfz123** » Sat Sep 07, 2013 10:04 pm

Help again. Sound disappeared. Back to square one. sound bars show, and counter show files are playing. Windows Vista speaker tray icon registers output, but no sound. Please help.

SFZ

Post by **Peke** » Sat Sep 07, 2013 10:24 pm

Hi,
Is Sound Bar Blueish or White, if white than you turned down the volume.

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