Page 1 of 1

There was a problem querying the database

Posted: Sun Aug 16, 2020 1:14 pm
by _Chris_
On MMG, after adding a few tracks, I clicked on maintain database and after a few seconds, we had a power failure and the whole laptop crashed, on restarting, I now get the message: 'There was a problem querying the database: Error executing SQL "UPDATE Songs SET
Songpath=?,Artist=?, etc, etc.
Any help really appreciated.
Chris.

Re: There was a problem querying the database

Posted: Sun Aug 16, 2020 1:25 pm
by Lowlander
Which version of MediaMonkey and can you run File > Maintain Library with complete optimization checked?

Re: There was a problem querying the database

Posted: Sun Aug 16, 2020 1:28 pm
by _Chris_
Lowlander wrote: Sun Aug 16, 2020 1:25 pm Which version of MediaMonkey and can you run File > Maintain Library with complete optimization checked?
MMG 4 and I can't get to any of the options on the top bar, because the error message keeps coming up. Clicking ignore, cancel or retry just takes it onto the next track (11,000 tracks).

Re: There was a problem querying the database

Posted: Fri Aug 21, 2020 9:34 pm
by Peke
Hi,
Chris, can you open support ticket and supply us with compressed MM.DB? If refuse to attach file in ticket pleae upload it to DropBox, one drive, GDrive, ... and supply us with a download link in ticket?

Re: There was a problem querying the database

Posted: Sat Aug 22, 2020 1:35 am
by _Chris_
I didn't hear anything back, so researched some more - solved the issue on another forum.