after i shut down mmw and restarted the button had become UNINSTALL. So at least the 'install successful' didn't work and wonder why the button didn't change right away as before

So to follow up on my last topic about 1671 i had uninstalled the service.

I downloaded 1672 and installed.
I went to tools/options/dlna
I clicked INSTALL SERVICE
I was prompted for my users password. i entered
No response from system.
... no install success message box
... the button did not change to UNINSTALL service

I started task manager and looked in services. As you can see from the attached image there is now a service (not running because it should not be while mmw is running ... man does that start problems :) ) But the image of the tools/options/dlna shows that the button does not seem to know that the service is installed. Looks like a couple more bugs

[img]http://imagizer.imageshack.us/v2/xq90/34/i8tf.jpg[/img]

I guess the real question is WHY? I wasn't having this specific problem when I noted the beginning of this topic. It started after I uninstalled and reinstalled using my credentials.

Definitely something smelly in Denmark (hope none of you are from Denmark :) )

[quote="dtsig"]Currently it looks like getting rid of the service has allowed it to read the file[/quote]As Ludek indicated, that the service was locking the DB.

[quote="Lowlander"]Are you sure nothing (no service/no MM) is running (Ludek indicated it can block access to the DB).

You could try relocating the DB and using the following to access it: http://www.mediamonkey.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=46[/quote]
1) yes i was sure. I STOP the service and I had shut down MMW
2) you say 'You could try relocating the DB' .. there is only 1 db on the system as I have indicated previously ... it is in the correct location with the ini and other supporting files.

Currently it looks like getting rid of the service has allowed it to read the file ...

At one point i went into resource manager and looked at memory. There were 4 marked as mediamoneky.exe ???

What I finally had to do is to

1) go into services and set manual so it wouldn't start on reboot
2) reboot computer so that no service running and everything was *fresh*
3) deleted the mm.db
4) started mmw ... it came up blank.
5) tools-options UNINSTALL SERVICE!
6) exit mmw
7) copied back one of the last db's i found from all the bad backups (another topic)
8) started MM
and it read the file just fine ... or seems to. I exited then restarted and all was *fine*.

Don't think I will run the service again

I will look at the link you posted.

Thanks

Are you sure nothing (no service/no MM) is running (Ludek indicated it can block access to the DB).

You could try relocating the DB and using the following to access it: http://www.mediamonkey.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=46

Also ... when I try to start MMW, again it says "Library file c:\Users\Dsig\AppData\Roaming\MediaMonkey\MM.DB can't be opened, would you like to create a new local library?"

When I say yes ... it goes away for 8-10 seconds then just comes back with the same message. Isn't it supposed to create a blank db over the old one?

Sorry i wasn't complete by stating there are no other mm.db files on my system. there is only 1 in the users\dsig\appdata\roaming\mediamonkey directory. It isn't missing the message says it can't be opened.

Did you check that the DB that was being used is actually missing like Ludek suggested as a locked DB could be problematic?

You may want to do a search for MM.DB (include hidden files in search) on your whole system and see if any more recent database comes up.

Ludek, it is with great sadness i have to report the MMW is dead. None of my archived DB files can be read as MMW continually says "library file blah blah can't be opened, would you like to ...". Even the file i used yesterday, from 10/28, to restart building the system can not be read. I have tried just about everything ... i have even stopped the service and set to manual. Then rebooted ... but to no avail. I think my only option now is to completely remove MM again and reload.

Unless you guys have some ideas or want to get on and look I will start that process in a couple hours ... after a good cry

[quote="Ludek"]I have played a bit with the problem on Win 8.1 and I found that it is not related to Windows version, but rather to user error.[/quote] Always user error <G>

[quote="Ludek"]I accidentally installed last build to C:\Program Files (x86)\MediaMonkey\MediaMonkey\ and run from installer, installed the service and closed.
BUT I had still an older version installed in C:\Program Files (x86)\MediaMonkey\ so I run MediaMonkey.exe from there, this is the reason why the service was not stopped/started, because I was running
C:\Program Files (x86)\MediaMonkey\MediaMonkey.exe
instead of
C:\Program Files (x86)\MediaMonkey\MediaMonkey\MediaMonkey.exe for which the service was installed.

Could you please check whether your issue is not the same? Could you check whether you have only single install on your computer and single MediaMonkey.exe for which you installed the service and which you are running?[/quote]
Thanks for that. I know that this is a problem I had several months ago but was lucky enough to find this one on my own. I just checked and I only have 1 'program files (x86)\mediamonkey' .. or any MM directory in either program files. My link goes to "C:\Program Files (x86)\MediaMonkey\MediaMonkey.exe"

I used to have a portable but that has been deleted. I am going to try to do some testing tonight very simple and try to create a repeatable situation.

[quote="Ludek"]BTW: the problem with the empty error dialog is fixed as http://www.ventismedia.com/mantis/view.php?id=11495[/quote] by the way ... thanks for the link and the follow-up.

I have played a bit with the problem on Win 8.1 and I found that it is not related to Windows version, but rather to user error.

I accidentally installed last build to C:\Program Files (x86)\MediaMonkey\MediaMonkey\ and run from installer, installed the service and closed.
BUT I had still an older version installed in C:\Program Files (x86)\MediaMonkey\ so I run MediaMonkey.exe from there, this is the reason why the service was not stopped/started, because I was running
C:\Program Files (x86)\MediaMonkey\MediaMonkey.exe
instead of
C:\Program Files (x86)\MediaMonkey\MediaMonkey\MediaMonkey.exe for which the service was installed.

Could you please check whether your issue is not the same? Could you check whether you have only single install on your computer and single MediaMonkey.exe for which you installed the service and which you are running?

BTW: the problem with the empty error dialog is fixed as http://www.ventismedia.com/mantis/view.php?id=11495

There is definetly something bad about the service.

Could you again attach screenshots of the service 'Log On' page and the processess list with MM.exe ?

If your user password is not assigned (empty) then please run regedit and check this value:
- go to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\
- check LimitBlankPasswordUse vlaue on the right pane, is the value LimitBlankPasswordUse = 0 ?


EDIT: I've just tested this on Win 8.1 and I could replicate what you observed, the empty error box after install and the service did not start automatically, I had to start it manually. I will look into it.

Also, when I exited MMW the service did not start. I had to manually start it