Note that the MediaMonkey Service should stop when MediaMonkey itself is launched, and start again when closing MediaMonkey. That's expected behavior, but obviously nothing has been tested for Windows Server nor with domain accounts.

Yes, I did, and that's probably part of the problem. The user under whom MMW is installed and running is a domain user (with domain admin rights). When creating the service, MMW creates the service account not in the domain notation "domain\User", but as ".\User".

I still couldn't find the service in the Control Panel, but in the Registry, and then in the Control Panel when I log in with another, local (aka non-domain) admin account. I can at least correct the login details there. Nevertheless, the service ends when I work with the "main" account again and close MMW there.

There's some strange rights issue going on here, but I can't quite figure it out; the whole thing probably depends so much on my configuration (Windows server, domain user, etc.) that I think this is no longer a support case and I have to live with “GUI must remain open”. Everything else seems to be working, and in the medium term I have to consider migrating the platform to Windows non-server/non-domain.

Thank you all for diggin' in.

Did you install the MediaMonkey Service (and as the same Windows User)?

So. I completely uninstalled MediaMonkey, cleaned up the paths and registry, and reinstalled it.

[b][u]folder monitoring:[/u][/b] works now as in 5.0.4: Changes to files that have already been scanned are recognized immediately, as are newly added folders. Files that are copied into existing folders (aka: completing incomplete albums) are still not recognized, there's a manual scan needed.

[b][u]sync:[/u][/b] works fine now. no idea what problem i had, it has apparently disappeared.

[b][u]DLNA:[/u][/b] works fine, as long as mediamonkey (GUI) is open on my mediaserver. as soon as i close the GUI, the server is no longer visible on another computer with MediaMonkey .3038 (portable) or for Android devices. Pretty sure, this is related: i still cant see any "mediamonkey"-Service under the windows service panel.

Hi Andre,

Thanks for the feedback. Re:

1) Folder monitoring: There are no such known issues (I just retested on Win 11 for tracks in the monitored folder or child of the monitored folder; we haven't tested on Windows server although that shouldn't make a difference). Before we test in greater detail, is there anything else you can tell us about when the failure occurs? e.g. is it with specific file types? while playing the files in question? etc.

2) For the device for which sync fails partway through the operation, can you run MMA, replicate the bug, and then submit a debug log (from the menu, click Help > Send logs) and share the log ID here?

For the device for which sync fails completely (and assuming that MMA and other UPnP apps can connect to the UPnP server without issue), can you do a clean install of MMA / delete the sync profile and see whether starting afresh solves the problem? See: https://www.mediamonkey.com/support/knowledge-base/mma-install-config/clean-install-delete-sync-profile/
note: I vaguely recall an issue in which Wi-Fi syncing multiple devices at the same time triggered an issue like this, but this is working when syncing MMA 2.0 with the current MMW 3038 beta.

3) Re. the UPnP Service failing, if you've installed UPnP as a service, that's definitely not working as it's supposed to (though we haven't tested on Windows Server). We'll retest and get back to you...
EDIT: restested on Windows 10--no issues.

Thanks!

-Rusty

I'm sorry to have to curb your enthusiasm, but things aren't going quite smoothly yet (not sure if the following is tied to the "windows server"-thing, or to the new version (i upgraded from 5.0.4.2960)

- The [b][u]automatic monitoring of folders[/u][/b] does not recognize new tracks in new folders in what feels like 30% of the cases, it has to be scanned manually. As in the older version, recognizing new tracks in existing folders (aka adding missing/additional tracks to existing albums/folders) does not work at all. was the same in 5.0.4., so i'm kind of "used to it", just saying here.

- the really big problem: sync and DLNA:

[b][u]Sync: [/u][/b]Of my 3 Android devices, on one device every second sync process aborts with "server does not respond", one device doesn't sync at all with the same message, haven't been able to test the third yet. The message appears in different places: when converting MP3 (in my case: bitrate reduction), when transferring new tracks, when transferring playlists. If I repeat the sync process enough times, I eventually "get through" it, but it's tedious.

[b][u]DLNA: [/u][/b]As soon as I close the Mediamonkey GUI on my server, the DLNA/Upnp server disappears from the Mediamonkey Android (and all other, tested: Smart TV, XBOX) clients.

What I've tried so far: the service was shown as "stopped" in the sharing settings and can't be found in the list of Windows services. I tried to repair it using "Remove Service" and then "Install as Service". The service is now in the status "running", but I still can't find it in the Windows services.

is this working as intended?

Hi,
THX both for update, glad we got this sorted/worked out.

Got it working aswell, user error :oops:

retested 3038 to: runs for me (edit: on 2016!).
Installation and database update without (visible) errors, playing music (for 10mins) via RDP right now.

i will report anything that happens, thank you so far for the update!

Retested with version v3038.

Windows Server 2016 not starting, hangs on splash screen.
Windows Server 2019 starting and plays music ok.
Windows Server 2022 starting and plays music ok.

Debug log submitted in ticket for Win Srv 2k16;

[quote=Peke post_id=520548 time=1721084684 user_id=213]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FTH\State]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
[/quote]

Hi, both "folders" are empty on my system. not a single entry.

[quote=Peke post_id=520548 time=1721084684 user_id=213]
Also when I set this registry value to 0: HKEY_LOCAL_MACHINE\Software\Microsoft\FTH\Enabled which disabled FTH for the whole system.

Also some suggested renaming eg. MediaMonkey.exe -> 1MediaMonkey.exe and trying to start it.
[/quote]

tried both, no change.

Hi,
[quote=Andre_H post_id=520482 time=1720771037 user_id=111738]
wasn't the debug.log i send any helpful?[/quote]
Partially, as I amd investigating this further (Win 10 not Win Server 2016) I stumbled on various articles explaining how to remove specific app from FTH without Disabling it overall.

I identified this by finding that Windows created 2 registry keys:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FTH\State]
“Path\\to\\app.exe”=hex:0E,00,00,00,10,00,00,00,18,……
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
“Path\\to\\app.exe”=”FaultTolerantHeap”

Deleting those two entries removed APP from FTH and after restart app started normally.

Also when I set this registry value to 0: HKEY_LOCAL_MACHINE\Software\Microsoft\FTH\Enabled which disabled FTH for the whole system.

Also some suggested renaming eg. MediaMonkey.exe -> 1MediaMonkey.exe and trying to start it.

Thanks for all the info. Tracking at https://www.ventismedia.com/mantis/view.php?id=21077

-Rusty

[quote=Peke post_id=520470 time=1720725430 user_id=213]
Is it possible that there is Virtual Store folder with MM files? I ask because even FTH is disabled existing entries are followed unfortunately.
[/quote]
Not sure what you mean here. My Windows 2016 Server is a virtual maschine, running on a Windows 2016 HyperV. Beside Mediamonkey, a driver for a virtual soundcard, some tools like MP3Tag no further software.

[quote=Peke post_id=520470 time=1720725430 user_id=213]
Have you tried to install MM Portable in separate folder and cancel Library imports? Also do you have DirectX installed (Some Server installations omits DirectX libraries?
[/quote]
yes, first i tried a normal update installation over 5.0.4.2690, which fails. the installation goes through without any problems, i just cant start MM2024.

Then an portable; different path, empty DB, no import, no old config files. Same here: installation goes through, but cant start MM2024.

even tried a portable installation on another 2016 and an 2019 without any mediamonkey or mediafiles. same behavior.

i simply cant import anything because MM2024 wont even start. a blink of the splash screens, and thats it.

i tried "run as admin", nope.
i tried compatibly mode for windows 7 / 8 with the mediamonkey.exe, nope.

[quote=Peke post_id=520470 time=1720725430 user_id=213]
Have you tried any other player app and see if WASAPI playback is Available?
[/quote]
MM 5.0.4.2690 is running on the maschine, without problems. so, yes.

[quote=Peke post_id=520470 time=1720725430 user_id=213]
Sorry for so many questions, but I am trying to figure pout what is different of rest of 99% (% is maybe wrong, but we have not received many Win Server users feedback) of MM users.
[/quote]
No reason to apologize, I'm also interested in a solution.

wasn't the debug.log i send any helpful?

Hi,
Is it possible that there is Virtual Store folder with MM files? I ask because even FTH is disabled existing entries are followed unfortunately.

Have you tried to install MM Portable in separate folder and cancel Library imports? Also do you have DirectX installed (Some Server installations omits DirectX libraries?

Have you tried any other player app and see if WASAPI playback is Available?

Sorry for so many questions, but I am trying to figure pout what is different of rest of 99% (% is maybe wrong, but we have not received many Win Server users feedback) of MM users.