I'm having the same issue. I have an iPhone 6 iOS 6.1.3 and i've just tried it with the new beta

I have submitted a bug report including a .log file on the Android device bug section.

I hope this helps. It is frustrating to know what to do.

If the device already has music on it (as you stated) it should be recognized by MediaMonkey.

So the device should show it already? Do I hit sync or something? What will happen if I do? Otherwise I might run the debug.

You may want to capture this in a debug log (step 4b) and send it to support. Make sure you run DBGView before starting MediaMonkey and then connect your device: http://www.mediamonkey.com/forum/viewto ... ?f=12&t=69

Version 4.0.7.1511

Lowlander wrote:What device, which version of MediaMonkey?

Sorry, should have said.

MM Gold latest version, (am currently on mobile device so can't check just now).
Device is Samsung Note 2.

What device, which version of MediaMonkey?

Another question.

I have a phone with music already on it. MM shows me only 5 albums in the device where I have tons more (37 artists at this point, many with multiple albums). I'm not sure why it sees those 5 and no more anyway.

How do I get MM to view what is on the device? I would like to sync the device to MM (so it correctly reports the music I have on there) but not put all my music files that I have in my whole library onto this device. I hope this makes sense. I once accidentally deleted a whole ton of music files from my pc library when iTunes did a sync in some way and deleted albums from my main library. I am paranoid about that happening again.

Thanks

Ellie