Volume level after cold start [BUG#10428]

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sigpaw
Posts: 8
Joined: Tue Sep 11, 2012 1:50 pm

Volume level after cold start [BUG#10428]

Post by sigpaw »

I've found a repeatable bug. It only occurs once, after you first start Media Monkey but BEFORE you have clicked on the 1st song to play after it has been started. The volume from the previous listening session will be shown (as it should). *However* if you change the volume slider and then click on a song. The volume will revert back to what it was at start-up when it starts to play.

Why this is bad:
If my previous listening session was "loud". I definitely had MMs internal level set to a spot close to opimum for the last song I listened to. However if my new session's 1st song is mastered at a higher, "average level" than my "last session" final song was; I may likely DAMAGE my speakers and/or amp.

What SHOULD happen:
Whenever I click a song (OR press play with a title in the "Now playing" que highlighted). It should ALWAYS begin playing at the level the volume slider is set at; PERIOD. No matter if it has just been started up or not...

I am running a WIn 7 media Center on:
1. Antec TruePower TP-650 650W Supply
2. ASUS M4A88TD-M/USB3 MoBo
3. AMD Phenom II X6 1090T Processor
4. 8 GB of CORSAIR XMS3 DDR3 1600 4GB SDRAMs
5. XFX HD577XZMF3 RADEON HD 5770 Video
6. ASUS Xonar Essence STX
7. HAUPPAGE WinTV-HVR-2250 Dual Digital Tuner
8. LG Black 12X BD-RW SATA Blu-Ray Drive
9. 2 Western Digital 3 TB SATA III Disk Drives
10. 1 Seagate Barracuda XT 3 TB 7200RPM SATA III Disk Drive
11. Intel X25V 40GB SATA II SSD (for Win 7 Ultimate 64bit boot)
12. ThermalTake BlacX extern eSATA dock
13. Sans Digital 8-Bay eSATA RAID external box w/ 6G PCIe Card
14. 8 Seagate Barracuda Green 2TB 5900 RPM SATA II drives

This is feeding into a super quiet (>110db end to end) PreAmp/Class D amp system. The amps are capable of >600 watts Inst peak output into 4 ohms. The speakers are a pair of ML Vista's and Grotto-i subs.

Problem is evident in MM 4.06 AND 4.07 (and probably earlier but not sure). I am using the MM WASAPI output driver set to my ASUS Xonar Essence analog outputs. Resolution is set to 2 Chan 192khz @ 24 bits. I keep my view set to Art Browser with details, a few Custom genre's visable in my left side pane and the Track playing/Album art view in the right side pane. The skin is G-Monkey_PS.

This is a very irritating/dangerous little glitch... :-(

thanks!
'sig
Lowlander
Posts: 58504
Joined: Sat Sep 06, 2003 5:53 pm

Re: Volume level after cold start

Post by Lowlander »

I can't reproduce on 4.0.7 with the MediaMonkey DirectSound output plugin.

If i close MediaMonkey with volume 100%, start MediaMonkey, change volume to 50% and start playback it plays at 50%.
sigpaw
Posts: 8
Joined: Tue Sep 11, 2012 1:50 pm

Re: Volume level after cold start

Post by sigpaw »

So perhaps the bug is in the WASAPI output module then?

I prefer WASAPI cuz it gives me control over memory buffer sizes. And until MM includes a "Play from Memory" option, this is the closest we can come to that...
Lowlander
Posts: 58504
Joined: Sat Sep 06, 2003 5:53 pm

Re: Volume level after cold start

Post by Lowlander »

I can't confirm as I'm on an older Windows.
nohitter151
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Location: NJ, USA
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Re: Volume level after cold start

Post by nohitter151 »

I can't reproduce with the WASAPI plugin. Are you in regular or exclusive mode?
MediaMonkey user since 2006
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sigpaw
Posts: 8
Joined: Tue Sep 11, 2012 1:50 pm

Re: Volume level after cold start

Post by sigpaw »

Sorry for the delay...

Exclusive mode (selected)

Crossfade (NOT selected)
Remove silence (NOT selected)
Smooth pause (selected)
Smooth seek (selected)
Smooth stop (selected)

Advamced Tab:

Event driven exclusive mode (selected)
Event driven shared mode (selected)

Pull mode (event driven)
Exclusive 500000
Shared 500000

Push mode
Exclusive 3000
Shared 3000

Thanks!
sigpaw
Posts: 8
Joined: Tue Sep 11, 2012 1:50 pm

Re: Volume level after cold start

Post by sigpaw »

Folks, this is a REAL bug. No one seems to acknowledge it?

I see a pattern in "Bug Correction" for this product (I've seen it twice for my reports, many times for other folks as well). i.e.

1. Someone reports a bug.
2. A handful of glib replies state "We don't see anything wrong".
3. Problem gets dismissed.
4. Many things don't get corrected.
4. Your product gradually looses credibility.

HDTracks now offers Apple Lossless downloads. This is one of the final nails in your coffin.

Don't ever say you weren't warmed...
rovingcowboy
Posts: 14163
Joined: Sat Oct 25, 2003 7:57 am
Location: (Texas)
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Re: Volume level after cold start

Post by rovingcowboy »

Just to let you know your not going crazy, I do remember getting the bug in mm3 on xp pro sp3.
However it was doing it to every song, and i didnt report it to mediamonkey as i took it to be a sound driver issue, and updated my soundcard drivers which fixed it on my system. It was the same bug as you have i'm sure of it as my slider would jump back to the startup volume postion as soon as i let go of the button when draging the slider. Was very annoying but was the realtech audio drivers back then not mm.


Umm? An after thought,
Keyboard sound drivers might also be in need of updating if you have sound buttons on the keyboard. Ms released new updates for itype last december.
roving cowboy / keith hall. My skins http://www.mediamonkey.com/forum/viewto ... =9&t=16724 for some help check on Monkey's helpful messages at http://www.mediamonkey.com/forum/viewto ... 4008#44008 MY SYSTEMS.1.Jukebox WinXp pro sp 3 version 3.5 gigabyte mb. 281 GHz amd athlon x2 240 built by me.) 2.WinXP pro sp3, vers 2.5.5 and vers 3.5 backup storage, shuttle 32a mb,734 MHz amd athlon put together by me.) 3.Dell demension, winxp pro sp3, mm3.5 spare jukebox.) 4.WinXp pro sp3, vers 3.5, dad's computer bought from computer store. )5. Samsung Galaxy A51 5G Android ) 6. amd a8-5600 apu 3.60ghz mm version 4 windows 7 pro bought from computer store.
nohitter151
Posts: 23640
Joined: Wed Aug 09, 2006 10:20 am
Location: NJ, USA
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Re: Volume level after cold start

Post by nohitter151 »

Hi,

Thanks for the report, I can confirm the bug in WASAPI exclusive mode, it is reported and tracked here:
http://www.ventismedia.com/mantis/view.php?id=10428
MediaMonkey user since 2006
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