MM won't open.

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wexlei
Posts: 6
Joined: Thu Nov 12, 2009 10:28 am

MM won't open.

Post by wexlei »

Hi.
I reinstalled my system last week so, I installed MM normally and restarted the system.
When I click in the MM's icon, mediamonkey just open and close quickly.
If I minimize the window (when MM still opening) the MM stay minimized, but if I try to maximize, the MM closes :(
MM works minimized, playing by the icon in the task bar.
I have reinstalled and the problem still continues.
I need some help :wink:

Winxp sp3 Notebook Acer Aspire 5000
MediaMonkey v3.1.1.1261
catasa
Posts: 1
Joined: Thu Nov 12, 2009 4:57 pm

Re: MM won't open.

Post by catasa »

I'm having a similar problem. When i try open MM it doesn't start, it just freezes before opening. 3 times of of 5 i get a Windows error message saying the audio library stopped working and they will notify me if there is a solution (yeah, right...) :roll:

Help!!

Catalina
nohitter151
Posts: 23640
Joined: Wed Aug 09, 2006 10:20 am
Location: NJ, USA
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Re: MM won't open.

Post by nohitter151 »

MediaMonkey user since 2006
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wexlei
Posts: 6
Joined: Thu Nov 12, 2009 10:28 am

Re: MM won't open.

Post by wexlei »

Sorry, but this topic is about the iTunes.
I don't use iTunes and I don't have an iPhone/iPod.
And the crash is not the same.
nohitter151
Posts: 23640
Joined: Wed Aug 09, 2006 10:20 am
Location: NJ, USA
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Re: MM won't open.

Post by nohitter151 »

Sorry, was replying to catasa.
MediaMonkey user since 2006
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wexlei
Posts: 6
Joined: Thu Nov 12, 2009 10:28 am

Re: MM won't open.

Post by wexlei »

Hello.
I've found the cause of the crash.
I have a software called Acer Grid Vista, that came with my notebook Acer.
This software resizes the windows, so they try to resize the MM, causing the crash.
Lowlander
Posts: 59219
Joined: Sat Sep 06, 2003 5:53 pm

Re: MM won't open.

Post by Lowlander »

@wexlei
Try to create a debug log as described in the Bug Report forum so the developers can look into this.
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