Theres a known incompatibility between MM and ZumoDrive. see: http://www.mediamonkey.com/support/inde ... ticleid=33pablopablo wrote:No, it's not d_iPhone.dll, d_iPod.dll (MM plug in folder) nor iPhoneCalc.dll (in MM folder) - removed them and got the same crashes.
the process monitor (sysinternals) shows that:
MM does createfile operation on:
C:\Documents and Settings\user\Application Data\ZumoDrive\drive
then MM does closefile operation on :C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202
Media Monkey Crashes immediately upon startup
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Re: Media Monkey Crashes immediately upon startup
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Re: Media Monkey Crashes immediately upon startup
Aha! I don't have zumocast but do have zumodrive. It wasn't running, MM was trying to access the drive assigned to zumodrive, and crashing after about 5 min of unsuccessful attempts. I started zumodrive program, restarted MM and it seems to be running fine now. It shouldn't be a hard fix to implement: stop MM from discovering zumodrive after so many attempts, right?. don't i deserve MM gold key for troubleshooting this bug?
Last edited by pablopablo on Fri Feb 25, 2011 5:56 pm, edited 1 time in total.
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Re: Media Monkey Crashes immediately upon startup
Eh, no. As I already knew about itpablopablo wrote: don't i deserve MM gold key for troubleshooting this bug?

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Re: Media Monkey Crashes immediately upon startup
nohitter151 wrote:Eh, no. As I already knew about itpablopablo wrote: don't i deserve MM gold key for troubleshooting this bug?

another suggestion: update bug reporting instructions with a pointer to Process Explorer from sysinternals - that's what got me on the right track.
Re: Media Monkey Crashes immediately upon startup
I deleted the module/file d_iphone.dll and the problem end
Re: Media Monkey Crashes immediately upon startup
I also have this problem and I also deleted the file, with much satisfaction, and no longer have a problem.

Problem signature:
Problem Event Name: APPCRASH
Application Name: MediaMonkey.exe
Application Version: 3.2.4.1304
Application Timestamp: 2a425e19
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4cf4536a
Exception Code: c0000005
Exception Offset: 6942bb89
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: fbe4
Additional Information 2: 71673ffabd2d5542310cd757f6124d5f
Additional Information 3: 9ecd
Additional Information 4: 87d07a3758bb07d948d42610262874a4
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Re: Media Monkey Crashes immediately upon startup
@PabloPablo
Does ZumoDrive Show as Drive letter on Windows Explorer? If Yes Have you tried to Set MM to Ignore that drive?
Added this as http://www.ventismedia.com/mantis/view.php?id=7509
Does ZumoDrive Show as Drive letter on Windows Explorer? If Yes Have you tried to Set MM to Ignore that drive?
Added this as http://www.ventismedia.com/mantis/view.php?id=7509
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts