Playing certain tracks make the player/MM hang

WimYogya · Post by **WimYogya** » Sun Oct 02, 2011 5:47 am

It happened a few times that playing a certain track causes trouble: the player hangs, will not react, other actions are not possible either: when you want to delete a track (not the playing one), the delete window pops up but after OK nothing happens. also terminating MM is not possible. only through task manager.
other tracks in the same environment don't trigger a hang, so i don't know why certain ones do.
since it doesn't happen frequently i always missed catching it in a log. now i have one, i sent it with wetransfer to jirik, rusty, ludek. not sure who will handle the case.

Post by **Peke** » Sun Oct 02, 2011 4:15 pm

You can also send me PM link to file so that I can check it also.

Post by **jiri** » Mon Oct 03, 2011 9:26 am

Thanks, entered and fixed as http://www.ventismedia.com/mantis/view.php?id=8458

Jiri

WimYogya · Post by **WimYogya** » Mon Oct 03, 2011 9:47 am

@jiri
Glad you could fix is so quickly - and glad my log file could help improve MM

@rusty, ludek, peke, others:
how can i be sure that you are not trying to fix what jiri already fixed, since you got my log as well?
how is your internal communication about these issues? is the 'issue board' effective?

Post by **rusty** » Mon Oct 03, 2011 11:00 pm

WimYogYa,

In general, most of the developers rely mainly on Mantis, and links from Mantis to either our eSupport system or Forum. For that reason, communication about bugs is best done in one of these public venues, so that everyone is in sync.

To gain a better understanding of how developers use the forum and communicate re. various bugs, see:
http://www.mediamonkey.com/forum/viewto ... =7&t=34847

Thanks!

-Rusty

Post by **Peke** » Thu Oct 06, 2011 8:18 pm

WimYogYa,
Have you tried 1440? I can't replicate anymore.

WimYogya · Post by **WimYogya** » Fri Oct 07, 2011 9:18 am

Indeed, solved as reported before.

Playing certain tracks make the player/MM hang

Playing certain tracks make the player/MM hang

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Re: Playing certain tracks make the player/MM hang

Re: Playing certain tracks make the player/MM hang

Re: Playing certain tracks make the player/MM hang

Re: Playing certain tracks make the player/MM hang

SOLVED: Playing certain tracks make the player/MM hang