acces violation since upgrading to MM4

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vliegh
Posts: 14
Joined: Sun Dec 06, 2009 3:18 pm

acces violation since upgrading to MM4

Post by vliegh »

Ever since I upgraded to MM4 I get lost of "Acces violation" errors. Actually only when I start typing something in the "search" box. I never had the problem in MM 3.x.

System info: Intel core 2 quad cpu q6600 at 2.4 Ghz; Ram 3GB; windows vista Home Premiun SP2 32 bits

Any thoughts?

Thanks and kind regards,
Richard de Vliegh
Lowlander
Posts: 59278
Joined: Sat Sep 06, 2003 5:53 pm

Re: acces violation since upgrading to MM4

Post by Lowlander »

It's best to send a debug log for this error to support: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69
vliegh
Posts: 14
Joined: Sun Dec 06, 2009 3:18 pm

Re: acces violation since upgrading to MM4

Post by vliegh »

Unfortunately http://www.mediamonkey.com/sw/MediaMonkey_Debug.exe will not install on my PC
Lowlander
Posts: 59278
Joined: Sat Sep 06, 2003 5:53 pm

Re: acces violation since upgrading to MM4

Post by Lowlander »

How does it fail to do so?
vliegh
Posts: 14
Joined: Sun Dec 06, 2009 3:18 pm

Re: acces violation since upgrading to MM4

Post by vliegh »

Now installed debug. Waiting for an error to happen. Usually when you restart MM the error disappears for a while and then pops up again.
Lowlander
Posts: 59278
Joined: Sat Sep 06, 2003 5:53 pm

Re: acces violation since upgrading to MM4

Post by Lowlander »

Once reproduced, save the log in DBGView and send it to support.
vliegh
Posts: 14
Joined: Sun Dec 06, 2009 3:18 pm

Re: acces violation since upgrading to MM4

Post by vliegh »

Now sent twice via the debug program. Too long for this post.
vliegh
Posts: 14
Joined: Sun Dec 06, 2009 3:18 pm

Re: acces violation since upgrading to MM4

Post by vliegh »

Gone back to MM 3.2.5 for the time being. The error makes search impossible. Petty because MM 4 has some nice sharing features. Did not like the new look and feel, but that is personal I guess. Thanks for the support.
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