Registered

Get answers about using MediaMonkey 4 for Windows.

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eskayme
Posts: 1
Joined: Tue Jan 10, 2012 6:45 pm

Registered

Post by eskayme »

I followed all the steps that was in the email, every time I start MediaMonkey, it tells me that it is not registered, how do I fix this as I have payed for the program.
Lowlander
Posts: 59062
Joined: Sat Sep 06, 2003 5:53 pm

Re: Registered

Post by Lowlander »

Did you enter your license information? Does it show your license under Help > About? Did you perhaps install a trial version of MonkeyTunes and is it telling you're not registered?
Leroy Bad
Posts: 21
Joined: Mon Jul 14, 2008 2:25 pm

Re: Registered

Post by Leroy Bad »

It may be a bug. I registered last night, but this morning after ripping a few CDs it lost my registration and I had to redo it.
nohitter151
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Re: Registered

Post by nohitter151 »

Leroy Bad wrote:It may be a bug. I registered last night, but this morning after ripping a few CDs it lost my registration and I had to redo it.
I haven't had such a problem. Did you check the task manager processes tab to see whether MediaMonkey really closed when you closed it?
MediaMonkey user since 2006
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Leroy Bad
Posts: 21
Joined: Mon Jul 14, 2008 2:25 pm

Re: Registered

Post by Leroy Bad »

No...I didn't. Is that normal procedure for MM4?
Lowlander
Posts: 59062
Joined: Sat Sep 06, 2003 5:53 pm

Re: Registered

Post by Lowlander »

Which version of MediaMonkey (Help > About), Portable or Normal Install? If MediaMonkey doesn't close properly settings aren't saved.

Duplicate post removed: http://www.mediamonkey.com/forum/viewto ... =1&t=40381
nohitter151
Posts: 23640
Joined: Wed Aug 09, 2006 10:20 am
Location: NJ, USA
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Re: Registered

Post by nohitter151 »

Leroy Bad wrote:No...I didn't. Is that normal procedure for MM4?
No, but it's a good thing to check when settings are not saving. Usually that happens because the program doesn't close properly, and checking the processes tab is a good way to check that.
MediaMonkey user since 2006
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