"Unable to Replace Image" [#9255]

[Peke]

FYI I created Knowledge Base Article regarding "Unable to Replace Image" issue so that it can be found easier.

http://www.mediamonkey.com/support/inde ... icleid=152

[Peke]

Can you test with MM 4.0.5.1491+

[turk]

I am using a fairly current and capable video care ( ATI Radeon HD 5770 ). This appears to be the same video card that one of the other users that was having the same issue was using. I have downloaded and installed the latest video drivers/software. This "Unable to Replace Image" problem has still not gone away!!! The only time that I can run MM is after a reboot. I would be more than happy to go back to MM 3, but it no longer supports album information web lookups.

Any suggestions?

[Steve_H]

Just received the "Unable to Replace Image" error as well on version 4.0.6.1501. I am running Windows Vista Business SP2 32-bit on an HP xw6600 Workstation with 4gb ram. I just loaded the latest video driver from HP for this system that was dated 4/11/2010 version 8.17.11.9754. Debug log was sent as well.

[eggkorki]

I've been getting this error quite consistently any time I try to start up MM after having closed it previously. A system reboot clears up the problem, as it seems to do for everyone else, but that's an annoying work-around, not a solution. I have just installed the debug version and submitted several debug report. Hopefully there is something helpful in there.

I'm also about to install the latest NVIDIA drivers, but in the past doing so hasn't helped. If I see improvement from that, though, I will let you know.

[Darko8]

I'm having the same issue with MM not starting and 'Unable to Replace Image' error MsgDlg. This is present in WinVista since MMv4 and it is so annoying that I barely use MM since then, because I'm HW/SW developer and I have many opened programs and documents which I need to find and reopen after each restart...
After clicking 'OK' on above mentioned msg, I got another 'Error during player initialization' msg.
I disabled full skinning, and situation is the same.
After changing display color settings to 16bit MM started (I tried with non-skinned version), but it is still not working...
So many errors about db and some missing items...

Did anybody actually manage to use this buggy piece of sw?

[rovingcowboy]

What version you complain but you don't say what version you got did you update it since last time you used it ?

[Darko8]

I tried many (at least 7) MM versions since v4 release up to 4.0.7.1151 which I installed today after few months of break. I hoped that this will be fixed by now.
Excuses about alpha blending being improperly processed because of outdated graphic drivers also don't hold the water, since I upgraded to new graphic driver at least 5 times since MM v4.0 and same thing is happening all the time (so first time after computer restart MM usually starts OK (not exactly always!), but second time is never successful).
(MM v3 was working fine...)
(And games that uses more advanced graphic card functions were working OK when I tried them, and all of my 3D CAD software with shading, ray-tracing (SW that actually uses GPU for processing) is also working OK )

I'm using WinVista (updated to latest version and service pack with auto update), laptop Toshiba X200-21K (Geforce 8600M SLI v310.90 driver), upgraded to 240GB SSD, 4GB RAM, 750GB secondary HDD, Audio card is RME FireFace 800,

[rovingcowboy]

i know you are not going to like my answer but i have to say it anyway. i'm just a just a user. and i did see on the TV, back before win7 release the MS Spokesperson saying in a news confrenc.. that " We have decided To stop Updating windows Vista and Release Win 7, two years Early. Because we just can not fix all the errors in Vista".

so maybe you found one of the issues vista has that can not be fixed.?? and since MS abandoned vista its bound to have some issues in this year.

that being said then the only thing i can say to help here is to go in to the bug reporting forum room and to the message how to report a bug, and get the 3rd party debug viewer and install it and run it then run or try to run mediamonkey until the issue is viewed in mediamonkey then close mm and then save the debug report close the debug viewer and send the report in an email to the email address in the support section at the top of this forum page.

because i do have mediamonkey working on all my xp pro computers here. granted it is mm 3. but i do have the beta mm 4 here and it seems to work like it should only a few gui display bugs on my system they don't seem to get fixed.

[Peke]

I tried many (at least 7) MM versions since v4 release up to 4.0.7.1151 which I installed today after few months of break. I hoped that this will be fixed by now.
Excuses about alpha blending being improperly processed because of outdated graphic drivers also don't hold the water, since I upgraded to new graphic driver at least 5 times since MM v4.0 and same thing is happening all the time (so first time after computer restart MM usually starts OK (not exactly always!), but second time is never successful).
(MM v3 was working fine...)
(And games that uses more advanced graphic card functions were working OK when I tried them, and all of my 3D CAD software with shading, ray-tracing (SW that actually uses GPU for processing) is also working OK )

I'm using WinVista (updated to latest version and service pack with auto update), laptop Toshiba X200-21K (Geforce 8600M SLI v310.90 driver), upgraded to 240GB SSD, 4GB RAM, 750GB secondary HDD, Audio card is RME FireFace 800,

Only thing I can say is to raise support ticket, supply LOG file as described in http://www.mediamonkey.com/forum/viewto ... ?f=7&t=341 and I'll try to help you whatever I can. Please note that in 99% of cases we have found that Graphic errors and artifacts are related to custom settings/apps/drivers user used on their system that change normal Windows API and DirectX rendering of windows. Also in most cases issues were with nVidia GPUs and ATi issues were due the driver issues in not just in MMW (they really need to fix that as I'm fan of ATi and its benefits over nVidia).

[Darko8]

Portable install of beta MM4.1.0.1630 works OK regarding above issue for me. I started MM several times and it appears to start OK every time.
I did not dig deep into the real cause, but this portable version starts OK from D, and previous release version from C drive does not.
I can use it now.