MM slow when running with limited user credentials

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hognef
Posts: 3
Joined: Sun Jan 29, 2006 7:18 am

MM slow when running with limited user credentials

Post by hognef »

MediaMonkey is extremely slow when running as any kind of user without Administrator rights.

For example, when running as Administrator my removable drive letters (F, G, H, I) from my multi-card reader show up within roughly 4 seconds after startup of the application. When running as a User or Power User each drive letter takes about 5 seconds to show up.

Similarly, synchronising with my Creative Zen Sleek takes about half an hour from empty when running as Administrator. When run as User, it takes three hours to reach half way.

I can Shift-Right Click the shortcut and "Run As..." Administrator and it works at full speed, so it definitely appears to be a user credentials issue.

My computer is a Pentium 4 2.8 GHz with 1 GB of RAM running Windows XP Pro SP2 with MediaMonkey 2.5.1.934 (free version for now).

Let me know if you want/need more information.
jiri
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Post by jiri »

You can e-mail me a debug log, but it doesn't seem like a MM bug to me, MM is a fast in device operations as Windows allows it to be.

Jiri
hognef
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Joined: Sun Jan 29, 2006 7:18 am

Post by hognef »

Where do I find (or how do I create) the debug log?

And, I am not saying it's necessarily a MM bug, but (assuming this is a general issue) it would be an incorrect implementation if MM requires the user to be an Administrator.

I actually tried synching with Creative's software, and surprise: That worked at the expected speed, so it does look like there's something not quite right in MM.
trixmoto
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Post by trixmoto »

Thread at the top of this section called "Sticky: How to report a bug" - this tells you how to report a bug.
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hognef
Posts: 3
Joined: Sun Jan 29, 2006 7:18 am

Post by hognef »

Jiri,

I've now emailed you the log file.

I also just discovered that the F: drive never shows up at all when running without Administrator rights (i.e. when the app is slow). G:, H: and I: do show up. Maybe that is actually the root of the problem?
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