Incomplete iPod Lyrics [BUG#5995]

[Purplepants]

I have and still am experiencing the same problem as mentioned above: songs synced to my iPod classic (1 year old) have their lyrics and comments truncated (to about 200 characters). Ever since I started using Mediamonkey I have had this problem (with other older iPod models as well). I started using MM 3.0 and am now running 4.06.1501 (yes this is not the latest but I'm lazy in updating it ). I’m using the Dutch translated version so some of the mentioned setting might be improperly translated.

The truncation only happens if the songs are already on the iPod and resynced because of a change in the tag. Deleting all the songs and resyncing will cause the lyrics/comments to be shown correctly but altering the tag in any way will truncate the lyrics/comments on any next sync.

I haven't commented on this before as I have sporadically been checking the forums and changelogs for possible fixes, trying every possible solution on the forums that I could find to no avail.

What I have found out so far using MM 4.06.1501 (older versions of MM behaved slightly different in some respects):
- Tags synchronize correctly on first time adding songs;
- Tags synchronize incorrectly once anything is changed in tag unless:
+ Syncing is done by syncing selection only;
+ It is the first couple of songs to be synchronized (so no changes are noticeable when only one song’s tag is changed). The amount of songs to be correctly synchronized is a complete mystery to me.

Mentioned solutions I tried without success include:
- Only using ID3v2 labels (so deleting the other type of label and setting library settings to only using one type of label).
- Removing album art
- Removing the tag from the file and syncing it with the tags stored in the MM library (CTRL+S) prior to syncing with device
- Changing the ID3v2 characterset from ASCII + UTF-16 to just ASCII
- All combinations of settings in Device Profile – Tags
- Rebuilding device library

I have auto-conversion turned on for FLAC to MP3 for my iPod but there seems to be no difference in the way lyrics are truncated.

Best way I found to reproduce the problem:
- Use auto-sync
- Sync a correctly labeled album of any artist with each song containing long enough lyrics and/or comments (containing more than 250 characters).
- Unplug device
- Change the name of the synced album by selecting all its songs at once and editing the properties.
- Plugin device and auto-sync
- Go to album on device using MM and lookup the tags of the songs in the album
- Press F5
- Lookup the tags of the songs in the album again to see any changes (the first song of the album will most likely be without any changes).

I really enjoy MM and would immediately buy gold edition for the extras if it wasn’t for this bug (I use my iPod extensively and all of the songs in my library have lyrics). Even with this bug MediaMonkey is still the best music player I have come across

[jcoons72]

I'm also seeing this issue synching with an Iphone 5 and Windows 8.1 Enterprise on the latest build. Has this issue been tracked?

[Lowlander]

It's been resolved: http://www.ventismedia.com/mantis/view.php?id=5995 Which version of MediaMonkey for Windows and iOS are you using?

[rrfpacker]

Lowlander, I can confirm it is still happening with my iPhone 4 and iPod Classic using 4.0.7.1511 (I think, I'm not at my MM computer). I won't update to latest MM until a non-beta is released to see if it's fixed, but as your link says, it's supposedly fixed.

See a different thread here.
http://www.mediamonkey.com/forum/viewto ... 12&t=45160

[Purplepants]

I have been experiencing the same problem, see my post from last year here: http://www.mediamonkey.com/forum/viewto ... 4&start=30. I just upgraded my Win7 machine to MM to 4.1.0.1692 and did some tests. Unfortunately the truncation is still occurring

I only experience the problem when multiple files are synced with auto-sync. So replicating the problem with only one track for a bug report wouldn't be the best approach.

I will try to post a complete debug report, but at the moment it would be very very very long as I have over 80 GB of songs on my ipod at the moment. When I have the time I will delete all the iPod's content and just do a sync for one artist, hopefully making the debug report a bit more readable.

The way of reproducing I mentioned in my original post is still valid:

Best way I found to reproduce the problem:
- Use auto-sync
- Sync a correctly labeled album of any artist with each song containing long enough lyrics and/or comments (containing more than 250 characters).
- Unplug device
- Change the name of the synced album by selecting all its songs at once and editing the properties.
- Plugin device and auto-sync
- Go to album on device using MM and lookup the tags of the songs in the album
- Press F5
- Lookup the tags of the songs in the album again to see any changes (the first song of the album will most likely be without any changes).

[Purplepants]

I can also confirm that the problem is still occurring, unfortunately I'm currently using Win7 with MM 4.1.0.1692

My aforementioned way of reproducing the problem is still valid.

Several other treads have sprung up around this issue, with this one seemingly the latest: http://www.mediamonkey.com/forum/viewto ... =6&t=75218

[Ludek]

Hi, I haven't observed the problem, but I would like to try your steps to reproduce to figure this out.

I just don't understand the steps completelly, it looks that this step:

- Change the name of the synced album by selecting all its songs at once and editing the properties.

is performed when the device is unplugged from the computer, so you are editing the songs somehow directly in the iPhone?
How did you edit them?

[Purplepants]

Hi, with that step I simply meant changing something in the tags of multiple songs on the PC. So no changing of any data on the iPod (I only own iPods classic, no iPhones or iPods touch). The problem only occurs with auto-sync and when multiple songs are being synced that are already on the device. So new songs, manual syncing, or the first few songs synced are not affected.

[Ludek]

Aha, I see what you mean, the tracks have complete lyrics on iPod/iPhone, but they are just shown as incomplete in MM interface (Media Tree -> iPod -> Music)

Fixed as http://www.ventismedia.com/mantis/view.php?id=5995

[rrfpacker]

As of today, I have synced my iPhone 4 and iPod Classic 160g with latest MM 4.1. The iPhone seems to be fine, as far as displaying lyrics, however no lyrics are visible on the iPod. Before MM 4.1 the lyrics would be visible on both but truncated.

[Purplepants]

Aha, I see what you mean, the tracks have complete lyrics on iPod/iPhone, but they are just shown as incomplete in MM interface (Media Tree -> iPod -> Music)

Fixed as http://www.ventismedia.com/mantis/view.php?id=5995

I can assure you, the lyrics are also incomplete on the iPod, not just as how they are shown in the MM interface.

[Ludek]

And isn't it that they are also truncated in MM? I don't see away how they could get truncated to iPod if they are not truncated in MM library, so please verify.

[rrfpacker]

I can verify they are truncated on iPod Classic 160g, in MM they are fine. I am using latest MM 4.1 release and synced last week.

On my iPhone 4, with latest iOS 7 update, they lyrics seem to be fine, but there are extra spaces between lines, double spaced and triple spaced, that are NOT there in MM. Not sure if this is an Apple or MM issue.

[Purplepants]

The lyrics are fine in the MM library, only truncated on the iPod (after re-syncing multiple songs). When I use MM to look at the tag on the iPod the lyrics are also truncated (but you need to refresh or remove and plug in the iPod again in order to see this).

The steps I posted earlier with some additions:

Best way I found to reproduce the problem:
- Use auto-sync (it only happens with auto-sync not with manual sync).
- Sync a correctly labeled album of any artist with each song containing lyrics with more than 250 characters that was not previously on the iPod. (I will call this Album A from hereupon.)
- Unplug the iPod.
- Change something in the tags of every song of Album A by selecting all its songs in MM at once and editing one of the fields.
- Plugin the iPod again and let it auto-sync.
- Now look up the lyrics of the songs of Album A on the iPod, using either MM or the iPod itself.
NOTE: when using MM to lookup the tag information of a song on the iPod it is important to refresh the page as MM seems to have a cache of the tag information that it uses instead of the information on the iPod.

[Purplepants]

I just installed version 4.1.1.1703 and can confirm that the truncation is still happening with my iPod Classic 160GB.

I'm surprised to read that it is marked as closed in the changelog for this version and in the bugreport says that it is just a truncation in the MM interface which is "Verified 1698 Touch 4G".

The truncation still occurs on the actual iPod and not just in the MM interface with iPod Classic.