MM doesn't close

DieHardDan · Post by **DieHardDan** » Wed Sep 24, 2014 10:23 am

When I close out MM, the window closes but the icon still shows in the taskbar and remains a running process in task manager. End task doesn't do anything, usually it will just close on its own after some time. It does this everytime I try to close out.
Happened with an older beta and with 4.1.5.1714
Windows 7 32bit

Thanks

Post by **Lowlander** » Wed Sep 24, 2014 10:55 am

Any devices connected to the PC or Addons installed?

DieHardDan · Post by **DieHardDan** » Wed Sep 24, 2014 11:23 am

a few skins and MM codec pack

Post by **Lowlander** » Wed Sep 24, 2014 11:29 am

Then I suggest capturing the start and close of MediaMonkey in a debug log (step 4b) and send the log to support: http://www.mediamonkey.com/forum/viewtopic.php?f=7&t=69 (leave DBGView capturing for a couple minutes after you close MediaMonkey).

DieHardDan · Post by **DieHardDan** » Fri Sep 26, 2014 6:51 am

Hmm, for whatever reason dbgview doesn't work on either of my laptops, is there an alternative?

Post by **Lowlander** » Fri Sep 26, 2014 9:15 am

DieHardDan · Post by **DieHardDan** » Mon Sep 29, 2014 8:37 am

The program opens but doesn't do anything. ran as admin.

Post by **Lowlander** » Mon Sep 29, 2014 9:46 am

Did you run it as normal user first?

rovingcowboy · Post by **rovingcowboy** » Mon Sep 29, 2014 7:06 pm

how do you have the option for mm to close set? to exit or to close to tray?

DieHardDan · Post by **DieHardDan** » Wed Oct 01, 2014 8:14 am

Ran as normal and in every setting possible. I have close to tray unchecked. Also, just for test purposes, I installed a fresh copy of MM on a fresh install of win 7 on my other laptop with the same closing issue.

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