Truncated lyrics in iPhone 5-ios7.1.2+ [#6156]

[jcoons72]

It happens with the sync list or the send to.

[Purplepants]

I found this topic through Mantis issue 6156.

I have and still am experiencing the same problem as mentioned above, but with my iPod classic 160gb (so no iOS). The lyrics and comments are truncated to about 200 characters. See my post here for more details.

The truncation only happens if the songs are already on the iPod and are re-autosynced because of a change in the tag. Deleting the songs and resyncing will cause the lyrics/comments to be shown correctly but altering the tag in any way will truncate the lyrics/comments on any next sync.

Best way I found to reproduce the problem on an iPod classic:
- Use auto-sync (it only happens with auto-sync not with manual sync).
- Sync a correctly labeled album of any artist with each song containing lyrics with more than 250 characters that was not previously on the iPod. (I will call this Album A from hereupon.)
- Unplug the iPod.
- Change something in the tags of every song of Album A by selecting all its songs in MM at once and editing one of the fields.
- Plugin the iPod again and let it auto-sync.
- Now look up the lyrics of the songs of Album A on the iPod, using either MM or the iPod itself.
NOTE: when using MM to lookup the tag information of a song on the iPod it is important to refresh the page as MM seems to have a cache of the tag information that it uses instead of the information on the iPod.

[jcoons72]

Ludek,

What's the next step here? Do you need any debug logs?

Jim

[Ludek]

Jim,
yes, debug log generated using DbgView would be useful as I have never been able to replicate the issue.
See steps 4b here: http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341

Thanks.

[Purplepants]

I have made a DbgView log here. Sorry for the long log, I didn't want to remove all the songs from my iPod just to make this log as rebuilding the library takes a lot of time.

I changed the comments of all songs of an album and synced that album through auto-sync with my iPod. The results are all comments and lyrics being truncated for all of the songs except the first song of the album. Before doing this, I made sure none of the song's comments or lyrics were truncated on the iPod, disk, or in the MM library.

Subsequently I changed the comments of all songs of that album again and synced using manual sync (send to). As expected, all lyrics and comments appeared as normal again, none of them truncated. A DbgView log of this can be found here.

[Ludek]

@Purplepants,
is changing the comments an important step to reproduce the issue or you are able to simulate also if you don't change comments?

@Jim,
could you also generate the log, your experiences are quite inconsistent with Purplepants' so I guess it might be another issue.

[Ludek]

@All,
I finally found a glitch in code that could cause the issues.

Could you please download this http://www.happymonkeying.com/beta/MediaMonkey.zip
Extract the MediaMonkey.exe from the archive and copy it over your existing MediaMonkey.exe and run.
Does it solve the issues?

Thanks!

[jcoons72]

Unfortunately, this new code didn't make any different with my issue. I removed all music from my device. Then synced one album through the auto sync. One one song of the 11 had full lyrics. The other 10 were truncated. The song that had them is "into the nothing" which is the 10th song on the album. I created a debug log from the new version of the exe you provided. I will log it to the helpdesk.

jim

[Purplepants]

@Purplepants,
is changing the comments an important step to reproduce the issue or you are able to simulate also if you don't change comments?

I'm having the issue regardless of what I change, as long as I change something in the tracks tags. Changing the comments is just one of the easier things to change for an entire album in one go. I also tried changing the ratings, genre, discnumber, composers, and date with the same effect.

Regrettably, your edited MediaMonkey.exe did not resolve the issue, but thank you for looking into the problem!

[Ludek]

Regrettably, your edited MediaMonkey.exe did not resolve the issue, but thank you for looking into the problem!

@Purplepants could you please donwload this d_iPod.dll : http://happymonkeying.com/beta/d_iPod.dll
Replace it over your current d_iPod.dll located in your /MediaMonkey/Plugins/ directory an generate new log using the DbgView, thanks!

[Purplepants]

Sorry that I haven't been able to do this sooner. A new DbgView log using the new d_iPod.dll can be found here. I didn't notice any difference with this d_iPod.dll, but hopefully the log will provide some answers.

Edit: I might have not used the new d_iPod.dll after all in the previous log I linked to. I changed the link above to another log that certainly uses the new d_iPod.dll file.

[Ludek]

Sorry that I haven't been able to do this sooner. A new DbgView log using the new d_iPod.dll can be found here. I didn't notice any difference with this d_iPod.dll, but hopefully the log will provide some answers.

Thanks for the log, I verified that _full_ lyrics are transferred to the iPhone/iPod (based on debug logs), so they must be somehow truncated by the iPhone/iPod itself.
Could you please send me content of your \iPod_Control\iTunes\ folder? See item 4d here http://www.mediamonkey.com/forum/viewto ... ?f=6&t=341 to see how to do that.

EDIT: Before sending content of the folder, could you please do one more test with this http://happymonkeying.com/beta/d_iPod.dll to see whether it helps?

[Purplepants]

Again, no change in behaviour with this newest d_iPod.dll. I made a new log using this new file. The log and the requested content of the iPod can be found zipped here.

[Ludek]

Again, no change in behaviour with this newest d_iPod.dll. I made a new log using this new file. The log and the requested content of the iPod can be found zipped here.

Thank you, could you please post also these two files for analyze:
D:\Muziek\The Beatles\1964 - A Hard Day's Night\The Beatles - A Hard Day's Night - 05 - And I Love Her.mp3
J:\iPod_Control\Music\F26\The.mp3

[Ludek]

Scratch that, I found something and I am almost sure that this was the actual fix.

Please download this http://www.happymonkeying.com/beta/MediaMonkey.zip
Extract MediaMonkey.exe and replace it over your current MediaMonkey.exe, run it and give a try.

I am sure that it is the fix at least for iPod Classic that reads the lyrics info from file tags (I reproduced the issue finally).