Hi mcow,
Before you wipe the DB, could you generate logs again using the latest builds?
Thanks.
-Rusty
Sync re-downloading files unnecessarily [#13305]
Moderator: Gurus
Re: Sync re-downloading files unnecessarily [#13305]
I have found the cause. Please update to new build of MMA. It will be available soon.
Re: Sync re-downloading files unnecessarily [#13305]
Build 599 containing the fix has been uploaded. It should appear in the Google Play store shortly.
Let us know if it does the trick for you. Thanks!
-Rusty
Let us know if it does the trick for you. Thanks!
-Rusty
Re: Sync re-downloading files unnecessarily [#13305]
No, it did not.
I just tried to send logs, twice. The first time, I did not have the "save bug number" set, so I didn't get the full number, but it began with SMANY.
The second time, I tried to send again and set the "save bug number." I got the list of items where I could save it. I selected Google Keep. Nothing happened... and then "Unfortunately, Mediamonkey has stopped". Apparently you can't open Google Keep to save logs. GREAT JOB, GUYS! REALLY INSTILLS THE CONFIDENZ.
<profanity-laden rant elided>
I just tried to send logs, twice. The first time, I did not have the "save bug number" set, so I didn't get the full number, but it began with SMANY.
The second time, I tried to send again and set the "save bug number." I got the list of items where I could save it. I selected Google Keep. Nothing happened... and then "Unfortunately, Mediamonkey has stopped". Apparently you can't open Google Keep to save logs. GREAT JOB, GUYS! REALLY INSTILLS THE CONFIDENZ.
<profanity-laden rant elided>
Re: Sync re-downloading files unnecessarily [#13305]
MCow,
Just before you send LOG make Screenshot from phone (POWER+VOLUME DOWN) and you will have LOGID for sure.
I retested this on 5 devices and had no issues at all with 599.
Just before you send LOG make Screenshot from phone (POWER+VOLUME DOWN) and you will have LOGID for sure.
I retested this on 5 devices and had no issues at all with 599.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying



How to attach PICTURE/SCREENSHOTS to forum posts
Re: Sync re-downloading files unnecessarily [#13305]
Yes, unfortunately, it gets fixed during first sync after MMW update only. But you had the 598 build that wasn't correct
. I am sorry. It is really fixed in 599.
So please go to Options->Check for new/changed media and start wifi sync to resync with MMW. It will redownload all the rest of the tracks. But it will be ok after this sync. Thanks
So please go to Options->Check for new/changed media and start wifi sync to resync with MMW. It will redownload all the rest of the tracks. But it will be ok after this sync. Thanks