Mediamonkey won't close. Keeps restarting endlessly.

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titanik
Posts: 92
Joined: Fri Aug 19, 2005 6:29 am

MM keeps crashing

Post by titanik »

All day long. Whether I'm using it or not, playing files, editing, doing nothing at all. This has been going on for a few days. Reboots do not help. I was at 4.16 and updated to 4.18.1853. That did not help. If anything, the crashes may happen even sooner? It's every couple minutes now. No other changes to software/hardware.

Any advice?
Lowlander
Posts: 58631
Joined: Sat Sep 06, 2003 5:53 pm

Re: MM keeps crashing

Post by Lowlander »

Capture it in a debug log (step 4b) and attach the log to a Support Ticket: http://www.mediamonkey.com/forum/viewtopic.php?f=1&t=69

That should give the developers an insight as to why you're seeing this.
titanik
Posts: 92
Joined: Fri Aug 19, 2005 6:29 am

Re: MM keeps crashing

Post by titanik »

I wanted to get back to you and thank you for your response. Here's what happened. I ran the debugger. Opened MM. Waited for the inevitable crash. It's been hours now, with no problems. When I finally asked for help, it was crashing every five minutes at the most. But all is well now (somehow)!
Peke
Posts: 18277
Joined: Tue Jun 10, 2003 7:21 pm
Location: Earth
Contact:

Re: Mediamonkey won't close. Keeps restarting endlessly.

Post by Peke »

Hi,
if problem starts again, please report and fetch debug log?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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