Cannot start MM as a service

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Barry4679
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Cannot start MM as a service

Post by Barry4679 »

Hi,

I cannot start MM as a service.
I can install the service from the UI, but it won't start.
I tried running MMW as Admisnistrator.

The service has been installed. I can also see it in the Windows Services list. If I try to manually start it from there it gives "Error 1069: The service did not start due to a logon failure"

I have tried uninstalling and reinstalling the service, and making sure that I provide the correct logon password for my pc.

I have a non-standard location for mm db
http://www.mediamonkey.com/support/inde ... ticleid=46

Is this likely to be causing the problem?

If no, where else can I look to see what the failure is?

MMW: 4.1.0.1692
Last edited by Lowlander on Tue Feb 18, 2014 9:44 pm, edited 1 time in total.
Reason: Moved to correct Forum
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Barry4679
Posts: 2446
Joined: Fri Sep 11, 2009 8:07 am
Location: Australia
Contact:

Re: Cannot start MM as a service

Post by Barry4679 »

Barry4679 wrote:I have a non-standard location for mm db
http://www.mediamonkey.com/support/inde ... ticleid=46

Is this likely to be causing the problem?
No, that wasn't it.

When I looked at the MediaMonkeyService via the Microsoft Management Console, and re-entered my password via Properties|LogOn it started working ok. ... I am very sure that I was supplying the correct password when installing the service via MMW

MMW bug?

ie. create the service and supply incorrect password.
Use MMW to UninstallService
The redo the InstallAsService step, this time with the correct password

May the UninstallService just deactivates the Service
and the InstallAsService only uses the supplied password on the 1st time through

??
Want a dark skin for MM5? This is the one that works best for me .. elegant, compact & clear.
Barry4679
Posts: 2446
Joined: Fri Sep 11, 2009 8:07 am
Location: Australia
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Problem setting up MM as a service

Post by Barry4679 »

I looks to me like MMW cannot correctly install itself as a service if you make an initial attempt specifying an incorrect password.

I had to go to the Microsoft Management Console and manually alter the logon password, as MMW doesn't seem to alter the stored password in Tools|Options|Library|MediaSharing when doing an "Install Service" following a an "Uninstall Service"

For a better description see the 2nd post here:
http://www.mediamonkey.com/forum/viewto ... 20&t=75607
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Ludek
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Joined: Fri Mar 09, 2007 9:00 am

Re: Cannot start MM as a service

Post by Ludek »

MM doesn't store any password, if you typed password incorrectly, you must re-install the service (uninstall/install) or change it in Services -> MediaMonkeyService -> log on page.

The service is uninstalled fine in my case, the only case when it is just marked to delete is when it is opened in Services and thus is uninstalled once after you closes the services window, maybe this was your case?
Barry4679
Posts: 2446
Joined: Fri Sep 11, 2009 8:07 am
Location: Australia
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Re: Cannot start MM as a service

Post by Barry4679 »

Ludek wrote:The service is uninstalled fine in my case, the only case when it is just marked to delete is when it is opened in Services and thus is uninstalled once after you closes the services window, maybe this was your case?
Thanks. Yes, that was probably what I was seeing.
Want a dark skin for MM5? This is the one that works best for me .. elegant, compact & clear.
gadget

Re: Cannot start MM as a service

Post by gadget »

I had this same issue and I found a solution. I guess I should say that Gemini found the solution. I had to go to services, right click on Media Monkey and choose preferences, click the logon tab, and change it to local account. Somehow it got my username with an unknown password inserted in there (I was never asked to enter a password)!
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