sync issues MMA & MMW

[lucid801]

I'm seeing sync oddities.
Win 11 MMW 2024.1.0.3113
MMA 2.0.5.1248

-First there were 900+ files with 1 star I never attributed; only in MMA. Those files never synced those ratings to MMW.

-AutoPlaylist in MMA for 1 star keeps files there regardless of removal of star after sync. Files with 1 star removed automatically were removed from that AutoPlaylist in MMW.

I have latest versions of everything.

MMW:
I've deselected Library/When adding files to library/Only for files with changed timestamp
MMA:
Library & Sync/check for new/changed media.

I just added a new MMW file with 1 star and MMA DID UPDATE.
However, it didn't update when the star was removed.

Buggy.
Help please! Thanks!

[catsknit]

I'm also having sync issues. Using Windows 10, fully updated, MMW 2024.01.0.3113 and MMA 2.0.5.1248.

I checked to have playlists synced from MMW to MMA, along with a few new albums, and specifically unchecked audiobooks. Instead it failed to sync any of the new playlists, did sync the albums and then tried to sync audiobooks but failed, saying it was trying to convert one (they are all mp3s on MMW but I didn't want them synced anyway)

What's going on? I wish it was like it used to be, just drag and drop the files you wanted from MMW to MMA.

[catsknit]

Replying to my own post from last fall. I still cannot get it to sync correctly. I admit I do not understand a lot of the technical aspects of MMW. From reading the directions, I have MMW showing connection with MMA on my phone. I go under Sync List; Library to device and choose some albums. Go to phone and hit Sync Now. Instead of the albums I've chosen, it starts downloading a bunch of audiobooks that I did NOT choose and in fact I have gone through MMW and removed them all from the database. Where is it getting this? It analyzes and says there are over 3000 files to download but I've only selected about 6 albums, so maybe 60-75 files.

I used to be able to connect by USB and drag and drop what i wanted. My phone does not allow me to control it by the laptop when they are connected that way now, only controlled by phone. But even when I choose the albums from the phone, instead it keeps trying to sync these non-existent audiobooks. Same when connecting by wifi.

I hope someone can please help me.

[Lowlander]

Check in MMW in the Device Profile as to what is selected to be Synced, this can be easier than checking this in MMA.
Selections are inclusive, so if anywhere the Audiobook files are included in the selection they'll be synced.

If the Audiobook files are no longer in MMW, are you sure Sync is not trying to Sync them from MMA > MMW?

[catsknit]

Thank you for trying to help.
Under the device profile for the phone storage, at the top it says "sync list Library to Device" and under it on the left only Music is partly checked. On the right, under music I've selected a few albums. There are no audiobooks included. Yet when I press sync now on the phone, it analyzes over 3000 files and then begins downloading audiobooks which are no longer even in my database!
I have systematically gone through both MMW and MMA and deleted all audiobooks and podcasts. My settings for scanning my hard drive for media files is set only to my music file but only scanned when I direct it, not all the time.

After deleting all the audiobooks in MMW I closed both it and MMA, rebooted both computer and phone and tried again. Still happening.
MMA is version 2.1.1.1290 (Samsung A53, have tried syncing both to sd card and internal storage with no difference)
MMW is 2024.2.0.3184 running on Windows 11 with latest updates.

[Lowlander]

Any Playlists selected to be Synced? MediaMonkey can only Sync to the phone what's in the MMW Library, and only Syncs what's selected.

Do you maybe have a different device profile (ie. you edited the wrong one in MMW), or do you have other instances of MMW (on same or other PCs) that is being used for Sync.

A screenshot of the Sync list may help.

[catsknit]

No, I have deselected playlists and everything else except music and then checked only a few albums. I have taken a screen shot of both the sync list on MMW and the screen on my phone showing what it is downloading. The file it is downloading onto the phone is no longer even in the MMW database, nor on my phone.
Is there a cache I need to clear, that is holding information from previous syncs?

https://photos.fife.usercontent.google. ... authuser=0

https://photos.fife.usercontent.google. ... authuser=0

[Lowlander]

We can't see the screenshots.

It's likely the file is selected by one of the selections, but you can capture the Sync in a debug log (step 4b) and attach the log to a Support Ticket: https://www.mediamonkey.com/forum/viewtopic.php?t=86643

Please also mention some specific files that are Synced unexpectedly.

[catsknit]

Hmm, my screenshots are on google photos. I followed the directions in your link for posting screenshots but when I copy the url into the (img) brackets as indicated, nothing shows up when I post it. It said sometimes just putting the url without the brackets work so I did that. I will see if I can figure out another way to post those.

I'm downloading the debug version right now and will repeat everything to get a log.

[Lowlander]

Hotlinking is likely not allowed, only few services (like the ones mentioned) allow for this.