Large amount of data showing as "other" after syncing?

[chersrpague06]

Hello, I've been struggling in getting my dad's entire music library to sync to his hiby4 (with a 1 TB SD card). I finally got it to sync after many tries, and now it is showing a large amount of data as "Other". It is also showing that the SD card is filled up in the visual, but you can see there are still hundreds of GBs available. Another issue is when I unplug the Hiby and replug it in, it does not recognize that it already has an existing device profile and creates a new one which also causes issues with Syncing. Any ideas of what I could be doing wrong?

[Lowlander]

Which Build (Help > About) of MediaMonkey are you using?

[Peke]

Hi,
It is possible that Hiby generate new Storage ID on each mount, can you check in on Hiby in MMA library storage settings?

Also check if ID has changed each time you connect Hiby to PC.

[chersprague06]

Which Build (Help > About) of MediaMonkey are you using?

Hello! It's 2024.2.0.3184

[chersprague06]

Hi,
It is possible that Hiby generate new Storage ID on each mount, can you check in on Hiby in MMA library storage settings?

Also check if ID has changed each time you connect Hiby to PC.

Hello,

How do I check whether Hiby is generating a new storage ID on each mount? Thank you for your help!

[Peke]

How do I check whether Hiby is generating a new storage ID on each mount? Thank you for your help!

Check if in MMA library settings there are Grayed Storage entries.