MMW 2027 won't play audio for videos

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JustSomeBloke
Posts: 17
Joined: Sun Jun 14, 2026 6:47 am

MMW 2027 won't play audio for videos

Post by JustSomeBloke »

I've found that on Media Monkey 2027 for windows I can't get audio to work for videos, I have the latest public codec pack & I can't find anything obvious in the settings.
Lowlander
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Joined: Sat Sep 06, 2003 5:53 pm

Re: MMW 2027 won't play audio for videos

Post by Lowlander »

It works fine here.

Which build (Help > About) of MediaMonkey, and which version of the MediaMonkey Codec Pack (Tools > Addons) are you using?

What file type(s) are affected?
JustSomeBloke
Posts: 17
Joined: Sun Jun 14, 2026 6:47 am

Re: MMW 2027 won't play audio for videos

Post by JustSomeBloke »

2027.0.0.3523
Media Monkey Codec pack 3.0.12
Lowlander
Posts: 59593
Joined: Sat Sep 06, 2003 5:53 pm

Re: MMW 2027 won't play audio for videos

Post by Lowlander »

JustSomeBloke
Posts: 17
Joined: Sun Jun 14, 2026 6:47 am

Re: MMW 2027 won't play audio for videos

Post by JustSomeBloke »

Lowlander wrote: Thu Jul 02, 2026 10:13 pm Please see: https://www.mediamonkey.com/support/kno ... corrupted/, the video section.
I tried that, it matches the output device for Audio file but it's still only videos which won't play audio, I didn't have that problem with 2024 version.
Lowlander
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Re: MMW 2027 won't play audio for videos

Post by Lowlander »

Lowlander wrote: Thu Jul 02, 2026 3:04 pm
What file type(s) are affected?
JustSomeBloke
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Re: MMW 2027 won't play audio for videos

Post by JustSomeBloke »

Lowlander wrote: Fri Jul 03, 2026 1:05 am
Lowlander wrote: Thu Jul 02, 2026 3:04 pm
What file type(s) are affected?
MP4 & M4V
Peke
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Re: MMW 2027 won't play audio for videos

Post by Peke »

JustSomeBloke wrote: Fri Jul 03, 2026 7:08 am MP4 & M4V
Can you please send us DL link to one sample file for testing. I have tested on all MP4 & M4V I have and all played normally.
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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JustSomeBloke
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Re: MMW 2027 won't play audio for videos

Post by JustSomeBloke »

Peke wrote: Sat Jul 04, 2026 8:20 pm
JustSomeBloke wrote: Fri Jul 03, 2026 7:08 am MP4 & M4V
Can you please send us DL link to one sample file for testing. I have tested on all MP4 & M4V I have and all played normally.
There's one of each here https://limewire.com/?referrer=pq7i8xx7p2 it will only be live for 7 days.
JustSomeBloke
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Re: MMW 2027 won't play audio for videos

Post by JustSomeBloke »

JustSomeBloke wrote: Sat Jul 04, 2026 11:59 pm
Peke wrote: Sat Jul 04, 2026 8:20 pm
JustSomeBloke wrote: Fri Jul 03, 2026 7:08 am MP4 & M4V
Can you please send us DL link to one sample file for testing. I have tested on all MP4 & M4V I have and all played normally.
There's one of each here https://limewire.com/?referrer=pq7i8xx7p2 it will only be live for 7 days.
Those files work normally in Itunes & did play with video & audio on Media Monkey 2024.
Rob_S
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Re: MMW 2027 won't play audio for videos

Post by Rob_S »

Ummm, he said the issue was in the new 2027 not 2024...
Using V2024 LATEST alpha or beta build on Windows 11, HP laptop, managing 13k tracks
JustSomeBloke
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Re: MMW 2027 won't play audio for videos

Post by JustSomeBloke »

Rob_S wrote: Sun Jul 05, 2026 9:47 am Ummm, he said the issue was in the new 2027 not 2024...
OP here, I was the one who mentioned the 2024 version, only to say that I wasn't having the same problem in the 2024 version as I am in the 2027 version. 2024 version had a different problem that it would fit videos to window.
Peke
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Re: MMW 2027 won't play audio for videos

Post by Peke »

JustSomeBloke wrote: Sat Jul 04, 2026 11:59 pm There's one of each here https://limewire.com/?referrer=pq7i8xx7p2 it will only be live for 7 days.
I can't DL it :( Can you send me one to DM?
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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JustSomeBloke
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Re: MMW 2027 won't play audio for videos

Post by JustSomeBloke »

Sent
Peke
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Re: MMW 2027 won't play audio for videos

Post by Peke »

JustSomeBloke wrote: Sun Jul 05, 2026 10:10 pmSent
I do not have any issues playing any of those two files on my PC.

Can you please try to use https://www.videohelp.com/software/GraphStudio to play those files and/or install K-Lite Codec Pack Basic or Standard aand see if MM 2027 will play it now. NOTE: I do not have Codec Pack installed on MM 2027 for this test, but also I tried with Codec Pack and it also worked.

You can also try to Change Video Audio Output in Tools -> Options -> Player -> Input plugins -> Video Player plugin -> Configure
Best regards,
Peke
MediaMonkey Team lead QA/Tech Support guru
Admin of Free MediaMonkey addon Site HappyMonkeying
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