MM won't read tags

Dominic · Post by **Dominic** » Sun Aug 06, 2006 3:56 pm

Sorry if this has posted before... I searched and didn't find anything...

I used to have this problem with flac, but strangely it's now started happening with mp3s.

Basically MM reads the tags fine when I navigate to the folder in the explorer sidepanel, but as soon as the song starts, they all (or some of them) disappear?

I'm not sure if this is clear, so I've included screens. Before I hit play:

After I hit play:

I left the images in, but I can link to them if that's preferable.

It doesn't happen with all folders, in fact it's still quite occasional, but these are folders/files for which the tags have been read fine by foobar. I haven't noticed anything distinct about the files that don't work as compared to the majority that do.

Any help?

Guest · Post by **Guest** » Sun Aug 06, 2006 4:00 pm

Oh, I just remembered I can't edit posts, so I hope the images aren't bothersome.

Post by **rusty** » Wed Aug 09, 2006 1:07 pm

Dominic,

This might sound like a strange question, but can you tell me what directory your Virtual CD / Previews are configured to be saved in (Tools > Options > Virtual CD/Previews)?

Are they in a directory that is scanned when you add tracks to the library?

-Rusty

Dominic · Post by **Dominic** » Wed Aug 09, 2006 8:50 pm

No, no they're not. This is the address listed
C:\Documents and Settings\Dominic\My Documents\My Music\MediaMonkey\VirtualCD\

and the only folder scanned is on my other hard drive.

paulmt · Post by **paulmt** » Wed Aug 09, 2006 9:10 pm

I am having this exact same problem.
MM 2.5.3.968
Happens just as Dominic has described.
I can save album art to the tag, but on replay later, or next day etc other scripts that pickup album art do so, but MM shows art until the song gets going then drop it, I re-tag it but the same will happen again although it does appear to be random. In some cases art that appears to have saved properly will display ok, but then next play won't.

My files are stored on F: Drive and the Preview is the same as Dominic’s.

I hadn't raised this before because I thought it was related to how the art was saved. I originally had all my art saved to the folder, then decided to the tag would be better, so I assumed I would have to re-tag all 60GB of files, which I have progressively been doing but with the problems as outlined.

paulmt · Post by **paulmt** » Wed Aug 09, 2006 9:31 pm

I have just added this screenshot to show how a script DetailedSongInfo has picked up the album art ok, but not MM via the now playing album art window. I use Amazon to tag.
Hope this helps someone to shed some light on this...

Post by **Lowlander** » Thu Aug 10, 2006 9:19 am

Right click on the album art window and make sure you have Album Art (Now Playing) selected if you want MediaMonkey to show the album art for the current playing song.

paulmt · Post by **paulmt** » Thu Aug 10, 2006 2:45 pm

No it's not that, now playing is and always has been selected. It's more annoying than the art just not showing, it will show on one play but not the next of the same song and so on, it does show for a bit then dissapears.

Post by **Lowlander** » Thu Aug 10, 2006 5:23 pm

That's just really weird and I haven't seen this yet. Does it seem to happen after a certain action or just completely randomly?

paulmt · Post by **paulmt** » Thu Aug 10, 2006 5:24 pm

Just to add some more info'

When a song is played where a previous .jpg had been downloaded to the folder this art is still in the folder there but will not display.

When tagging to file the file size does increase after the tagging suggesting the information has been saved, but a revisit to the song if the art does not show, in properties album art, the image is shown there, but has been pushed back to 2cnd image by the NoAlbumArt image, if this is deleted the tagged image shows again.

Can someone please shed some light on this?

Post by **Lowlander** » Thu Aug 10, 2006 5:29 pm

Make sure that when you add album art no previous album art exists. What I normally do is add album art and then I will check the abum art properties of one song and delete all other arts if any are there.

Also make sure that no other applications are causing this (like iTunes).

Furthermore additional album art could be added once an album is tagged correctly and add/rescan is used again. Also make sure no scripts are modifying your songs.

The thing to find out would be how the noalbumart image gets added or if it was there before.

paulmt · Post by **paulmt** » Thu Aug 10, 2006 5:32 pm

Sorry Lowlander I posted before seeing your question.

I had thought it was restricted to only those files that had a .jpg downloaded in the folder and when I changed to tagging within the file this was causing me to have to re-tag.
I still think this may be part of it.
No it doesn't seem to be any one thing that leads to this. As per my previous post tagging is happening. Files that are new on the PC and have not been tagged before on my system are also doing this too but it is such a regular but random event (does that make sense) that I am struggling to pin it down.

I will keep looking for some reproducible sequence but I am stumped at present.

Post by **Lowlander** » Thu Aug 10, 2006 5:35 pm

When you move album art from external to embed them do you delete the external album art? Do you also delete it from the album art window?

paulmt · Post by **paulmt** » Thu Aug 10, 2006 5:41 pm

No, not from the folder, but I had thought the problem may be (I didn't know) but how MM possibly saved tags and whether the properties needed to be updated also. I have always had the option update properties when editing etc set.
Usually once the tag has been saved to file there is only one image there in album art, I assumed this was the tagged image but now wonder if that was the .jpg from the folder?

I will try deleting the art in a trial folder and see what happens,

thanks for your help.

Paul

paulmt · Post by **paulmt** » Thu Aug 10, 2006 8:29 pm

Lowlander thank you for your help, I think you were on the right track.
I have removed all external art from a directory that had files that had also been tagged to save in the file as well as external.
So far I have not had a repeat of the problem.
So, I have taken the big step and moved all 7000+ jpg files to storage and am slowly re-tagging as well as keeping an eye on what album art properties does also.

I think this is a bug with the programme (after moderate testing) as it would seem that it can't source art from multiple sources or, in the event of art being stored both external and internal choose the current default setting e.g. tag within file (or not)

My circumstance wouldn't be that unusual, starts by saving art external then decide to change to internal or vise-versa.

I am happy to be corrected on my conclusion.

MM won't read tags

MM won't read tags

Tags not read properly