Preparing playback

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Re: Preparing playback

by Peke » Thu Sep 29, 2022 5:44 pm

Doolin wrote: Thu Sep 29, 2022 4:58 am Seems to be solved Peke, when I checked the battery optimisation only Media Monkey showed but when I selected all apps Media Monkey Pro showed, thanks for your help 👍
Hmmm, interesting. THX for confirmation.

Re: Preparing playback

by Doolin » Thu Sep 29, 2022 4:58 am

Seems to be solved Peke, when I checked the battery optimisation only Media Monkey showed but when I selected all apps Media Monkey Pro showed, thanks for your help 👍

Re: Preparing playback

by Peke » Wed Sep 28, 2022 9:48 am

Hi,
Please let us know the results.

Re: Preparing playback

by Doolin » Wed Sep 28, 2022 6:25 am

I've possibly found the issue, battery optimisation was off for Media Monkey but not for Media Monkey Pro :-?

Re: Preparing playback

by Doolin » Wed Sep 28, 2022 6:20 am

And another one MEG1PKX8HF

Re: Preparing playback

by Doolin » Wed Sep 28, 2022 4:32 am

I'm not overly technical with things but I think I've sent a log number EZ4UPSDSHF

Re: Preparing playback

by Peke » Tue Sep 27, 2022 7:17 pm

Hi,
Doolin wrote: Tue Sep 27, 2022 5:03 pm Thanks for your reply Peke, I should have said that I'm using MM Pro on Android so cannot run the. exe file after download.
I am sorry I assumed that you use MMA to play from MM5 on PC, so I asked if you use latest beta version of MM5.

Can you please explain when it stops randomly eg. did you allow MMA to run in background (Battery optimization disabled) ?
Possibly step by step would be great, also when playback stops can you use ⋮ -> About mediaMonkey -> Send logs -> write log ID here in next reply and send it with OK so that we can know which one to look for and analyze?

Re: Preparing playback

by Doolin » Tue Sep 27, 2022 5:03 pm

Thanks for your reply Peke, I should have said that I'm using MM Pro on Android so cannot run the. exe file after download.

Re: Preparing playback

by Peke » Tue Sep 27, 2022 3:28 pm

Hi,
please make sure you are using latest beta from https://www.mediamonkey.com/forum/viewt ... 86639&sd=d

Preparing playback

by Doolin » Tue Sep 27, 2022 9:53 am

Can I ask what's happening with the player lately? It randomly stops playback and shows the message " preparing playback" I've tried ticking "resume play on connection" but it still happens

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