MM closing on its own

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teetersm
Posts: 8
Joined: Tue Aug 14, 2012 4:14 pm

MM closing on its own

Post by teetersm »

I've been trying MM, version 4.0.6.1501. I'm wanting desperately to get away from iTunes and so far, I'm very impressed and I think I will switch.

I've been using MM for a few days now, and I've added about 25 albums. Most everything is working fine, but occasionally the program just shuts down for no apparent reason. I get no error message. It's occurred probably 3-4 times since I've installed it. It's done it twice today; both times was as a song was fading out and at least on one of these occasions, I was editing the properties.

Anyone else experienced this?

Thanks in advance.

Mark
Lowlander
Posts: 58850
Joined: Sat Sep 06, 2003 5:53 pm

Re: MM closing on its own

Post by Lowlander »

You should capture it in a debug log (step 4b) and send it to support: http://www.mediamonkey.com/forum/viewtopic.php?t=69
teetersm
Posts: 8
Joined: Tue Aug 14, 2012 4:14 pm

Re: MM closing on its own

Post by teetersm »

Thanks, Lowlander.

I'm going to analyze it a bit further before I send it in. It's so infrequent, that I'm going to try and keep of log of what other programs I have open when it happens, etc.

If I'm lucky, maybe it won't happen again! :D
Mark
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