Empty Playlists after reboot (Galaxy Note 2) [#11298]

[Absoluteg0]

A bit of an update- after a clean install/sync, I restarted the phone and immediately opened MMA and opened playlist menu. The little scan circle was rotating and the playlists were being deleted in real time. They are now gone from the /playlist folder as well

[rusty]

There's a fix in the next build that may help with this. But a possible workaround might be to do a completely clean install i.e.
Besides deleting MMA app data (via App info), contents of the /MediaMonkey folders, and media files, also delete the Sync Profile for the device within MMW. Then resync.

In essence, the You can see details of the issue at:
http://www.ventismedia.com/mantis/view. ... 298#c38227

-Rusty

[Absoluteg0]

Yeah, tried that a few times the last couple builds. No dice. The only thing I've managed is to copy the playlists after a sync and paste them to a different directory, and use another media player. Hopefully the next build works!

[ScottieB]

Back for me too
After my last post I synced a bunch of my old playlists. It seemed to work, and I used it for a couple days. Then I synced again, no changes just wanted to update play counts etc. This time, none of the metadata synced back to MMW, and it copied EVERY SINGLE TRACK again, even though they are ALL still on my phone.

My list of playlists was a mess, too, Most were duped, with one empty copy and another with tracks, but not all of them. One playlist should have 550 songs, it had 437. Another should have had 100, it had 73.

MMW has continued to work fine, including with my iPod shuffle (the old square kind). I

Bummer

[Aralvor]

What a shame, i was beginning to think this was gone for good and there it is, back again.

I'm on MMA 1.0.4.0185, and i just got the bug again, all my playlists are empty.

It seems to me that it is definitely something happening on the device independantly of MMW but thats hard to prove with facts. Anyway i rebooted a couple of times today, and after the second one, i noticed all my playlists were empty again.

Ill sync and see what happens, ill keep the device profile in MMW just to see if the problem happen regularly again like before..

Well, right after this, i synced once (not doing a clean install or anything), and MMA didnt download anything, just synced. And i even believe that some songs for which i had previously modified the rating were updated in MMW.

So it seems to me that the bug quoted above is not the same i had before i did a clean reinstall of MMA + cleaning of profiles of MMW.

Anyway since i sync'd everything has been working fine. So there might be sometimes empty playlist bugs that might be only temporary. I'll let you know if it happens again.

[nalawod]

While this same issue is already reported, I'm arriving at it for a different reason. I've never done a sync. I'm on Android 4.1.2 on a Samsung Galaxy S2. I manually copied all my mp3's to a \music folder onto my phones external MicroSD card. I have MMA set to scan only the the external sd card \music folder for my songs. Everything with that process is fine -all my titles & info show up in MMA without issue. If I manually create a playlist (I'm doing this by selecting certain Genre's I want, then "adding to playlist", that works fine also -- until I reboot my phone. After reboot, my playlist is empty. The name I created "Current Music" is present in the playlists 'list' within the MMA playlist screen, but MMA says it's empty. Just to see if it was really empty, I connected my phone over USB to my computer and looked and the "Playlists" folder is on my SD card and within that is my "Current Music" playlist and it is 78k in size and looks like all my titles are in it.
BTW, as a test and hopeful workaround I went into the Library folders option and also chose the "playlists" folder on the external SD card. Still no luck.

Oh, I'm on MMA build 1.0.4.0185

[gyre]

Hello,

I've had the same problem. List was there then for other reasons, I cleared the cache and data for Google Play and Google Services, then, uninstalled and reinstalled. Afterwards, the playlist was empty and the sync circle was endlessly spinning.

I have a Moto Droid RAZR MAXX v4.1.2 stock, no rooting related stuff ever done.

Hope this helps troubleshooting.

JNLeDuc

[nalawod]

While this same issue is already reported, I'm arriving at it for a different reason. I've never done a sync. I'm on Android 4.1.2 on a Samsung Galaxy S2. I manually copied all my mp3's to a \music folder onto my phones external MicroSD card. I have MMA set to scan only the the external sd card \music folder for my songs. Everything with that process is fine -all my titles & info show up in MMA without issue. If I manually create a playlist (I'm doing this by selecting certain Genre's I want, then "adding to playlist", that works fine also -- until I reboot my phone. After reboot, my playlist is empty. The name I created "Current Music" is present in the playlists 'list' within the MMA playlist screen, but MMA says it's empty. Just to see if it was really empty, I connected my phone over USB to my computer and looked and the "Playlists" folder is on my SD card and within that is my "Current Music" playlist and it is 78k in size and looks like all my titles are in it.
BTW, as a test and hopeful workaround I went into the Library folders option and also chose the "playlists" folder on the external SD card. Still no luck.

Oh, I'm on MMA build 1.0.4.0185

BTW, I want to be clear, I'm not sync'ing in any way (as I'm reading that in your referenced thread for the bug fix). I have a working MMA, working with my library on the external micro SD card. I go into my song list OR into Genre's, and manually add songs and/or Genre's to a playlist. The playlist is there and working for days until I do a reboot then <poof>, the contents of my playlist gone in MMA. However, if I look at the file after connecting via USB to my phone, it's there and ok - ton's of songs listed in the file as viewed in Notepad on my windows pc. I think what's going on is that on reboot, MMA is getting an error reading the file or the contents of the file are not yet available so it errs out with an EOF or simply a read error - and then my playlist stays blank in MMA forever until I delete and recreate it. I thought if it's a timing issue that if I wait a long time before launching MMA after the reboot, the playlist might work. SO I rebooted, waited about 5 minutes, launched google music player to make sure it saw all my songs, then launched MMA. The playlist I created is still empty

Perhaps this is just a timing thing with my particular device. If you want to see the file that has the contents not showing up, I'd be glad to upload it for you or email it to you.

[rusty]

Nalawod,

Can you tell me what device you're using, and what version of Android is installed?

Also, can you confirm whether:
- prior to rebooting, your playlists appear on both Internal memory/Playlists/ and SDcard/Playlists/ ? (note: you can use the android app ES Explorer for this)
- after rebooting, your playlists appear in the same locations as prior to reboot? Any changes to them? (again, ES explorer is useful for this)
- after robooting & then restarting MMA, do your playlists appear in the same locations as prior to reboot? Any changes to them?

Thanks.

-Rusty

[ScottieB]

Perhaps this is just a timing thing with my particular device. If you want to see the file that has the contents not showing up, I'd be glad to upload it for you or email it to you.

I actually suggested this a few weeks back but it is worth looking at again.

First, is everyone here a samsung user? And do we all have our music on 'external' sd cards?

When I first boot my phone, it takes a while for the card to be fully available. There is a message that stays for a minute or two on the notification bar that says "preparing sd card". This takes longer than all of the other boot stuff - my podcast player (beyondpod - also stores on ext sd card) has a home screen widget which looks for the current track right away, but doesn't find it until a few minutes later - while the "preparing sd card message" is up there is also a "loading podcasts" message. The card is NOT ready yet when this happens. I never have a problem with BeyondPod and it is able to pick up the podcasts a few minutes later once the card is ready.

Maybe MMA is having an issue here where it tries to load the library/playlists before the card is ready and runs into a problem?

Just a thought since we all seem to be samsung and I'm not sure many other if any other phones have external SD card slots...

Otherwise the behavior has been hard to predict. If I reconnect my phone before I use MMA, it seems tosync properly, only copying new tracks. But once I wait a little while (even without reboot) it syncs all tracks again.

[Aralvor]

So about my thing :

- i don't get empty playlists as much lately, if not at all. But i don't reboot my phone often either,

- just today i lost all rating done during the day on 1.0.4.0189 ie:
* yesterday night i sync'd my phone as usual with MMW,
* put it in plane mode, went to sleep and today i tagged about 70 songs through the day,
* this evening after getting back home my phone was slow so i rebooted,
* after reboot i got the same thing scottieB describes and that i get everytime, the "preparing card" that takes quite a long time (i have about 4000 songs on my card and maybe 1000 photos)
* i started MMA after maybe a minute or two, tried to sync once or twice, and i got the "background" message
* when i tried to sync the third time it worked, but it didnt sync any of the ratings i did today, and when i went to check the songs in MMA, the rating is indeed gone,

Maybe (and hopefully) you can reproduce this bug, and who knows it could be related to empty playlists, as in there too, some information is lost and reboot is somehow involved (but not systematically)

so yea, i just wasted hours today working on my music and poof, its all gone. Thats really frustrating. You really have to come up with something stable, i mean there should be a way to make sure everything that is done is recorded on the phone even in case of reboot / crash/ bug... i mean this has been bugging for ages, even if most of the time, i recon, it works fine..

And its not like i have some weird chinese noname phone, i got a galaxy s3 :/

Well crossing fingers, i just bought my gold licence, dont give up on this !!

[Absoluteg0]

@Aralvor It's still in beta

Update- Since installing the latest builds I haven't seen the playlists deleted from MMA yet. They are gone from the /playlist folder though...

[mediumspiny]

MMA 1.0.4.0189
MMW gold 4.1.0.1671
ASUS memo pad hd7
Android 4.2.2

Hi,

I have been having a similar problem, except that the playlists never work. I am synching via USB to an external sd card as wifi synching does not work (separate problem). The playlists are definitely being copied. If I open the playlist as text, there are entries of the form:

..\Music\Amos Lee\Amos Lee\01-Keep It Loose_ Keep It Tight.mp3

This file name is the same as in the MMW Filename column. When I look at the track file path on the Android device it is:

..\Music\Amos Lee\Amos Lee\01 Keep It Loose Keep It Tight.mp3

In the configuration for the removable disk, the specification to sync files to is:

\Music\<Album Artist>\<Album>\<Track#:2> <Title>

Perhaps this is the source of the problem? I am going to try re-synching my music, but with the following specification:

\Music\<Album Artist>\<Album>\<Filename>

If this works, I will let you know. If not, any other ideas are appreciated.

[ScottieB]

Just FYI I rebooted and all playlists come up empty.

I uploaded a log in case that can tell you anything, log ID: ADO870RTBV

[ScottieB]

Today I uninstalled MMA, removed all folders etc. Installed latest MMA, Updated MMW.

Synced a few playlists, everything worked. Rebooted, playlists empty.

Uploaded another log: QAJ0INO6T

EDIT: Thought I should add - I installed two other music apps after my playlists came up empty in MMA: Player Pro and Poweramp (both paid versions). Both of these apps can still read my playlists, and they point to the right files, but every single track in every playlist is duplicated. Poweramp's "remove dupes" works, but I think Poweramp maybe makes it's own playlists because the changes don't carry over to PlayerPro, and remove dupes doesn't work there, either.