MM disappearing

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Dan33185
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Joined: Sun Nov 08, 2009 4:36 pm
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MM disappearing

Post by Dan33185 »

I'm having a really bizzare problem, and will try to describe it as best as I can. I'm running Windows 10, with the latest MM4 Beta. I will minimize MM to the taskbar when doing other stuff, and there are times when I look down all of a sudden the taskbar player has disappeared and there is no MM windows at all. MM is still running, I can open files by double clicking (MP3's for example) and they will play as if MM is running normally, but I have no way to see the GUI or anything. Clicking on the MM icon in my taskbar does nothing, the only way to get it to function like normal is to end MM from the Task Manager and restart it. Not sure why this is happening, but it's super annoying.

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Erwin Hanzl
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Re: MM disappearing

Post by Erwin Hanzl »

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MMW 4.1.30.1912 Gold-Beta | Meine Einstellungen | Bilder hochladen (verwende danach BBCode(Vollansicht-Link))
AutoChangeEqualizer | Clear Field 1.3 | CustomFieldsTagger 1.0.3.0 | Discogs Tagger 5.7.6
External Tools 1.4. | FindCurrentPlayingTrack 1.3.2 | Lyrics and Comment Viewer 2.2.0.0 | Randomise Playlist 1.3.
MMA 1.4.2.0938 Free Beta-Tester | Huawei Mate 20 Pro 128GB | Android H3G.AT 10.1.0.4(CT) | USB-Cable-Sync
Win 10 Vers.2004 PRO 64-Bit | Defender mit Echtzeitschutz | I7-3840 QM 2,8 GHz 4-Kern | RAM: 32 GB
Samsung-SSD on board: 840 PRO-512 GB und 860 PRO-2 TB | Extern: SSD T7-2 TB
Dan33185
Posts: 221
Joined: Sun Nov 08, 2009 4:36 pm
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Re: MM disappearing

Post by Dan33185 »

Erwin Hanzl wrote: Tue Apr 16, 2019 4:36 am Image
That's for my Google Play music manager, not MM
Erwin Hanzl
Posts: 548
Joined: Tue Jun 13, 2017 8:47 am
Location: Vienna
Contact:

Re: MM disappearing

Post by Erwin Hanzl »

Image
MMW 4.1.30.1912 Gold-Beta | Meine Einstellungen | Bilder hochladen (verwende danach BBCode(Vollansicht-Link))
AutoChangeEqualizer | Clear Field 1.3 | CustomFieldsTagger 1.0.3.0 | Discogs Tagger 5.7.6
External Tools 1.4. | FindCurrentPlayingTrack 1.3.2 | Lyrics and Comment Viewer 2.2.0.0 | Randomise Playlist 1.3.
MMA 1.4.2.0938 Free Beta-Tester | Huawei Mate 20 Pro 128GB | Android H3G.AT 10.1.0.4(CT) | USB-Cable-Sync
Win 10 Vers.2004 PRO 64-Bit | Defender mit Echtzeitschutz | I7-3840 QM 2,8 GHz 4-Kern | RAM: 32 GB
Samsung-SSD on board: 840 PRO-512 GB und 860 PRO-2 TB | Extern: SSD T7-2 TB
Dan33185
Posts: 221
Joined: Sun Nov 08, 2009 4:36 pm
Contact:

Re: MM disappearing

Post by Dan33185 »

Erwin Hanzl wrote: Tue Apr 16, 2019 12:10 pm Image
What does that say in English? Sorry, that screen doesn't look familiar to me (new to Windows 10), so I'm not sure what that page is.
Dan33185
Posts: 221
Joined: Sun Nov 08, 2009 4:36 pm
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Re: MM disappearing

Post by Dan33185 »

So this is still happening, even more frequently now. Am I really the only one to ever experience this?
Lowlander
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Re: MM disappearing

Post by Lowlander »

Check Tools > Options > General and make sure it's set to always show the tray icon (it can be used to restore MediaMonkey).

Right click on the Windows Taskbar and make sure that MediaMonkey is still enabled to show (I think under Toolbars sub-menu).
Lowlander (MediaMonkey user since 2003)
Dan33185
Posts: 221
Joined: Sun Nov 08, 2009 4:36 pm
Contact:

Re: MM disappearing

Post by Dan33185 »

Lowlander wrote: Thu Jun 20, 2019 12:00 pm Check Tools > Options > General and make sure it's set to always show the tray icon (it can be used to restore MediaMonkey).

Right click on the Windows Taskbar and make sure that MediaMonkey is still enabled to show (I think under Toolbars sub-menu).
Both of those are checked. The only workaround I've found (today actually) was to disable Media Monkey under toolbar, then re-enable it and it shows up fine then, but it also throws all my other enabled toolbars out of whack, so I have go through and disable and re-enable all of them as well, kind of a tedious process.
Erwin Hanzl
Posts: 548
Joined: Tue Jun 13, 2017 8:47 am
Location: Vienna
Contact:

Re: MM disappearing

Post by Erwin Hanzl »

Image
MMW 4.1.30.1912 Gold-Beta | Meine Einstellungen | Bilder hochladen (verwende danach BBCode(Vollansicht-Link))
AutoChangeEqualizer | Clear Field 1.3 | CustomFieldsTagger 1.0.3.0 | Discogs Tagger 5.7.6
External Tools 1.4. | FindCurrentPlayingTrack 1.3.2 | Lyrics and Comment Viewer 2.2.0.0 | Randomise Playlist 1.3.
MMA 1.4.2.0938 Free Beta-Tester | Huawei Mate 20 Pro 128GB | Android H3G.AT 10.1.0.4(CT) | USB-Cable-Sync
Win 10 Vers.2004 PRO 64-Bit | Defender mit Echtzeitschutz | I7-3840 QM 2,8 GHz 4-Kern | RAM: 32 GB
Samsung-SSD on board: 840 PRO-512 GB und 860 PRO-2 TB | Extern: SSD T7-2 TB
Lowlander
Posts: 47909
Joined: Sat Sep 06, 2003 5:53 pm
Location: MediaMonkey 5
Contact:

Re: MM disappearing

Post by Lowlander »

Capture this in a debug log (step 4b) and attach it to a Support Ticket where it starts out showing and then disappears: https://www.mediamonkey.com/forum/viewt ... p?f=1&t=69

Does the Tray Icon also show initially and then disappear?
Lowlander (MediaMonkey user since 2003)
Dan33185
Posts: 221
Joined: Sun Nov 08, 2009 4:36 pm
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Re: MM disappearing

Post by Dan33185 »

Lowlander wrote: Fri Jun 21, 2019 10:09 am Capture this in a debug log (step 4b) and attach it to a Support Ticket where it starts out showing and then disappears: https://www.mediamonkey.com/forum/viewt ... p?f=1&t=69

Does the Tray Icon also show initially and then disappear?
It appears initially, but eventually just disappears for whatever reason. I will try my best to capture in a log and forward it on, thanks for the link.
Dan33185
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Re: MM disappearing

Post by Dan33185 »

Log sent, hopefully it has something in there that can be helpful
Dan33185
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Joined: Sun Nov 08, 2009 4:36 pm
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Re: MM disappearing

Post by Dan33185 »

So I think I've narrowed down when it happens, and am not sure why. When clicking the start menu, the MM toolbar disappears, and sometimes re-appears when releasing from the start menu, and sometimes it doesn't.

https://www.youtube.com/watch?v=h7OpmbbOQcM
Lowlander
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Re: MM disappearing

Post by Lowlander »

Have you tried with any other toolbars? Maybe it's a Windows (or your PC) issue?
Lowlander (MediaMonkey user since 2003)
Dan33185
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Re: MM disappearing

Post by Dan33185 »

Lowlander wrote: Mon Jul 01, 2019 3:38 pm Have you tried with any other toolbars? Maybe it's a Windows (or your PC) issue?
I just went through and checked each of these toolbars, and MM is still the only one that disappears

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